Outreach Liaison

This is an exciting opportunity to launch and grow a new territory for BasePoint across Fort Worth, Azle, Burleson, and surrounding areas. As an Outreach Liaison, you'll build meaningful referral relationships, develop new partnerships, and expand BasePoint's presence in the community.

This isn't a desk job! We're looking for a true road warrior who thrives in the field, enjoys opening new doors, and knows how to turn connections into lasting referral partnerships. You'll play a key role in establishing BasePoint as a trusted behavioral health resource throughout the territory.

Why work for BasePoint?

At BasePoint, we believe every teen and young adult deserves hope, healing, and a future filled with possibilities. Our mission is to empower individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human connection.

What You’ll Do:

This role will partner closely with the Director of Outreach to execute strategic outreach initiatives, drive account growth and retention, and represent BasePoint with professionalism, integrity, and a passion for expanding access to behavioral health care.

Key Responsibilities:

• Maintain accurate reporting for all accounts, contacts, inquiries, referrals, and admissions in the company CRM.
• Represent BasePoint programs with community groups and ensure our outreach to all those affiliated with assigned accounts.
• Transform new active referral accounts into admissions for BasePoint Academy and BasePoint Breakthrough, both from new and existing accounts.
• Work with team members across BasePoint programs to boost referral partner productivity and client satisfaction.
• Make sure our clients receive accurate and truthful information about our services, complying with federal and state laws.
• Increase referrals in existing accounts by seeking new opportunities and closing any potential outflow.
• Build strong relationships with decision makers and key stakeholders to ensure referral retention.
• Educate account personnel about BasePoint programming and referral processes to ensure smooth and timely transactions.
• Assist BasePoint by taking our clients to the next level of care.
• Cultivate a deep knowledge of BasePoint programs, understand competitors, and stay apprised of local and regional market trends.
• Work closely with team members in BasePoint to create extraordinary customer experience.
• Perform 15-20 educational meetings per week with qualified referral accounts and active referral accounts, whether in person or over the phone.
• Ensure strict compliance with company polices and applicable government regulations.

Minimum Qualifications :

• Bachelor’s degree in Marketing, Business, Healthcare, or a related field with a business focus; equivalent experience may be considered.

Experience:

• 3 years of sales or admissions experience preferably in behavioral health.

What We Offer:

• Competitive pay starting at $95,000 based on experience 
• and bonus eligible!
• Medical, Dental & Vision Insurance
• 401(k)
• Life Insurance + AD&D
• Short-Term & Long-Term Disability
• Accident Insurance, Critical Illness Insurance & Hospital Indemnity Insurance
• Employee Assistance Program
• Paid Time Off (PTO) plus 7 Paid Holidays + 2 Floating Holidays
• A culture of growth, recognition, and celebration

The BasePoint Difference – Our Core Values

•   Courage to Solve – We face challenges head-on, taking responsibility for solutions and acting with integrity.
• Spirit of Grit – We bring perseverance, endurance, and passion to everything we do even when it isn’t easy.
• WWIWFMF (“What Would I Want for My Family”) – We deliver the kind of care we’d want for our own loved ones, ensuring the highest standard of excellence.
• Tend to Your Roses – We practice servant leadership, caring deeply for our people so they can flourish and thrive.

Why Join Us?

At BasePoint, you won’t just have a job—you’ll have a mission. You’ll be part of a team that cares deeply for one another, that shows up every day with grit and compassion, and that never loses sight of the fact that the work we do changes lives.

 Apply today and become a vital part of a team where courage, grit, family, and care for one another make the difference.

This position requires valid U.S. work authorization. The company does not provide visa sponsorship now or in the future.