Legal Assistant and Intake Coordinator

AxePoint Law – Milwaukee, Wisconsin

Full-Time, In Office

Compensation: $22 to $26 per hour, based on experience

AxePoint Law is a growing boutique law firm based in downtown Milwaukee, serving businesses, insurance companies, and individuals across the country. Our work includes civil and commercial litigation, employment and ERISA matters, insurance subrogation, injury and product liability, civil rights and government liability, business and transactional matters, real estate, and municipal licensing and regulatory compliance. We value precision, responsiveness, strong client relationships, and thoughtful use of technology.

We are seeking a Legal Assistant & Intake Coordinator to support our attorneys and the day-to-day operations of the office. This person will be the first point of contact for prospective clients and will help keep intake, scheduling, matter organization, document handling, and administrative workflows moving. The right candidate is organized, personable, detail-oriented, comfortable with technology, and able to communicate clearly and empathetically with clients and professionally with attorneys, courts, opposing counsel, vendors, and colleagues.

Key Responsibilities Client Intake and Follow-Up:

• Serve as an initial point of contact for potential clients by phone and email.
• Provide prospective clients with intake forms and help ensure intake information is complete.
• Track and coordinate new leads and intake submissions.
• Schedule phone consultations for matters approved for further review.
• Assist with preparing engagement letters.

Matter and Case Management Support:

• Create and update client contacts in Clio Manage.
• Assist with opening new matters, including entering client information, responsible attorney/staff, practice area, billing structure, related contacts, case details, and deadlines.
• Help maintain accurate matter records, notes, documents, tasks, and communications.

Office Administration:

• Answer and route incoming calls and help maintain an organized, welcoming front office.
• Process incoming and outgoing mail, scan and copy documents, and route materials to the appropriate attorney or staff member.
•  Upload documents to the proper matter folder and maintain organized digital files using firm naming and storage practices.
• Help ensure important deadlines or time-sensitive documents are met or handled.
• Assist with faxing, scanning, saving, and distributing documents.
• Run occasional errands outside the office, including sending or retrieving mail.
• Support general office workflow and administrative needs as they arise.

Document and Communication Support:

• Draft, edit, format, proofread, organize, and file correspondence, letters, pleadings, and other legal documents as directed.Use firm templates and formatting standards.
• Assist with PDF organization, combining/splitting documents, redactions, Bates stamping, and electronic signatures.
• Save relevant emails, faxes, and correspondence to the appropriate matter when necessary.

Qualifications

• High school diploma or equivalent required.
• Typing speed of at least 65 words per minute with strong accuracy.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and comfort learning general office technology.
• Prior experience as a legal assistant, administrative assistant, receptionist, intake specialist, or similar office-support role preferred.
• Excellent written and verbal communication skills and professional phone and email etiquette.
• Law firm or professional-services experience preferred.
• Strong organization, attention to detail, and the ability to manage multiple priorities and deadlines.
• Ability to manage multiple tasks and deadlines.
• Professional phone and email etiquette.
• Experience with Clio, Adobe Acrobat, or legal case-management software is a plus.
• Ability to work in person from the Milwaukee office.
• Valid driver’s license and vehicle.

 

The Right Fit

We are looking for someone who is dependable, personable, calm under pressure, and proud of keeping work organized. The right candidate will take ownership of tasks, understand that small details matter, and be comfortable handling confidential information with discretion. They will work well with attorneys, paralegals, and staff, help keep intake and administrative workflows moving, and look for practical ways to improve how the office works.

This person should be someone who can:

· Communicate professionally and empathetically with potential clients.

· Keep intake and administrative workflows moving.

· Take ownership of tasks.

· Maintain organized files and accurate records.

· Work well with attorneys, paralegals, and other staff.

· Identify inefficiencies and suggest better ways to do things.

· Help the firm continue to “Become Sharper.”

What We Offer

· Employer-sponsored health, vision, and dental insurance.

· 401(k) with employer match.

· Two weeks of paid time off.

· A collaborative, supportive team environment and the opportunity to build a legal career with a growing Milwaukee firm.

How to Apply

Please submit your resume and a brief cover letter through this posting. In your cover letter, tell us about your relevant experience and why you are interested in joining AxePoint Law.

AxePoint Law is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.