Senior Academic Advisor

Senior Academic Advisor

The Senior Academic Advisor in the Lucey Center for Academic and Career Advising works with students to support their academic success. Senior Academic Advisors meet 1-on-1 and in small group settings with students. They will be the primary academic advisor for students across the College. In this role, Senior Academic Advisors provide student-centered guidance, curriculum planning, academic advising, assistance in selecting concentrations/minors/courses, exploration into career options, foundational level of academic support, and help students connect with clubs and organizations. This position reports to the Senior Associate Dean of Advising. This position will work closely with students, faculty, the Academic Success Center, the O'Brien Center for Career Development, and the Scammon Family Center for Experiential Learning to identify and create pathways for student success.

Primary Responsibilities:

• Proactively work with students to provide holistic, academic support
• Responsible for case managing students, as part of college case management collaboration
• Support the MackForce Student Central support desk and mailbox, providing a high level of student and customer support - responding to emails and correspondence in a timely manner and resolving issues
• Make appropriate referrals to professionals across campus
• Work in collaboration with the Career Advisors to ensure students have the experiences and resources to excel in their fields and to assess involvement and encourage participation in internships, co-ops, research and other experiential learning initiatives that will provide industry experience
• Collaborate with the O'Brien Center for Career Development and the Scammon Family Center for Experiential Learning to plan and implement major/industry-specific programs
• Assist students with operational processes including: course planning and registration, withdrawal, change of major/minors, override requests, etc.
• Build collaborative and supportive relationships with faculty, academic and career related offices
• Represent the Lucey Center for Academic and Career Advising at key Admission, Student Life and Alumni events
• Elevate student experiences and achievements through social media, communications, website, O'Brien Center reports and prepare for Admission reports/events
• Perform all other duties as assigned

Qualifications:

• Master's degree preferred
• Three or more years of academic advising experience, preferably with undergraduate students.
• Knowledge of degree programs and corresponding career options.
• Understanding of educational requirements and advising processes.
• Excellent problem solving, communication, organizational, and interpersonal skills.
• Positive attitude and ability to work effectively as part of a team.
• Willingness to learn and develop as an advising professional.
• Ability to relate well to students, faculty, staff, and parents/family members.
• This is a 12 month, in-person position with occasional weekend and evening responsibilities.

Application Materials Should Include:

• Resume or CV
• Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

This position is subject to the successful completion of a criminal background check.