Financial Aid Associate

Job Description

Job Description

Helene Fuld College of Nursing is nationally recognized for excellence in nursing education and noted for its comprehensive, innovative academic programs that are responsive to the healthcare challenges of the future.

Helene Fuld College of Nursing is an independent single-purpose institution. Its mission is to provide a dynamic career-ladder approach to nursing education to improve professional practice and contribute to the health of communities.

JOB DESCRIPTION

Summary/Objective: The Financial Aid Associate is a student-centered role focused on providing immediate and comprehensive service to students in funding the student’s education. The candidate will navigate Federal, State, and Institutional regulatory requirements, awarding financial aid, calculating Federal need analysis eligibility, and performing detailed technical duties as it relates to student aid. The primary objective of this position is to support students through available information and resources to be able to attend and persist at HFCN.

Essential Functions:

• Maintain a heavy volume of financial aid telephone calls and respond to email communications.
• Counsel students and families on federal, state, and institutional aid sources, as well as loans and other financing options, such as private educational loans and other forms of aid.
• Calculate financial needs and construct financial aid packages following federal and institutional formulae and guidelines.
• Perform Verification of applicant data and use Professional Judgment to adjust federal aid applicants’ eligibility.
• Reconcile student aid and loans.
• Collect and track financial aid documents.
• Certify student loan requests and counsel students on debt management issues.
• Review weekly New York State Tuition Assistance Programs (“NYS TAP”) and reconcile the award at the end of each semester.
• Process New York State Aid for Part-time Study (“NYS APTS”) applications and reconcile the program at the end of each semester.
• Provide consistent and accurate advice about financing options.
• Handle special projects as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Ability to work individually and collaboratively to complete projects.
• Knowledge of current federal and state laws, policies, and regulations governing Title IV and state aid programs.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• A Bachelor’s Degree in a related field is required or higher.
• Prior related office experience preferred.

Physical Demands

This is a full-time position. Days and hours of work are Monday through Friday between the hours of 9 am and 5 pm, during which the college is open. This is a face-to-face position.

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

EEO Statement:

Helene Fuld College of Nursing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Range: $50,000- $55,000 Annually