Order Desk / Customer Service

$20 per hour

AtWork!

Order Desk / Customer Service & Administrative Assistant

Location: Carrollton, TX
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $20/hr
Bilingual preferred | QuickBooks & Excel required

Job Summary

We are seeking a reliable, detail-oriented, and customer-focused Order Desk / Customer Service & Administrative Assistant to support customers and internal teams throughout the order process. This role is responsible for customer communication, order entry, coordination with sales and warehouse teams, and general office administrative support.

Key Responsibilities

Assist customers via phone, email, and in person
Enter and manage sales orders and price quotes
Coordinate with Sales, Accounting, and Warehouse teams
Process returns and RMAs
Maintain office and warehouse supplies
Assist the Branch Manager with scheduling and daily office functions

Qualifications

2+ years of customer service experience preferred
3+ years of administrative experience preferred
Strong communication, organization, and multitasking skills
Proficient in Microsoft Office (Excel) and Google Workspace (Gmail, Calendar)
QuickBooks experience a plus
Typing speed: 45 WPM

Work Environment

Office-based position; primarily seated with occasional lifting (up to 10 lbs).

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Vacancy posted 5 days ago

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