Technical Alliance Manager

Technical Alliance Manager

Chicago, Illinois, United States

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem—accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team.

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

The Technical Alliance Manager is responsible for engaging with Syndigo technology partners to support the development of 3rd party connector apps, acting as a liaison with Syndigo Product, and serving as a subject matter expert (SME) for technical discussions with technology partner peer technical roles. This role will build and lead technology integration strategy and demos, acting as a technical evangelist for Syndigo technology integration with ISVs, 3rd party apps, and other integration partners, enabling the recruitment and development of technology partnerships.

This role will support Syndigo's technology partnership strategy. Creating models for technical alignment and integration with Syndigo technology partners and prospects. This role will be the SME for the integration approach, project management for integration development with third-party apps, and partner-facing support for demos and technical discovery. Successful execution of this role will require close collaboration across Syndigo, including Product, Engineering, Marketing, Sales, and Alliances.

How We'll Be Winning Together Day to Day

• Engaging with technology partners to support the development of 3rd party connector apps
• Acting as a liaison with Syndigo Product
• Serving as an SME for technical discussions with technology partner peer technical roles
• Building and leading technology integration demos
• Acting as a technical evangelist for Syndigo technology integration, enabling the recruitment and development of technology partnerships
• Supporting operational excellence and ROI through MBOs to support Syndigo's buildout of its technology ecosystem

We Should Talk If This Sounds Like You

• 3-5 years of experience in SaaS, cloud, eCommerce, or data platform environments
• Experience owning and delivering integrations with external partners end-to-end (not just internal solutioning)
• Strong understanding of API-driven and cloud-based architectures (e.g., AWS, Azure)
• Experience designing and delivering scalable, enterprise-grade integration solutions
• Ability to translate business and partner requirements into technical architectures
• Experience working cross-functionally with Product, Engineering, Sales, and Partnerships
• Comfortable leading partner-facing technical discussions and driving integration forward
• Experience supporting co-sell motions or connecting integration work to revenue and GTM outcomes
• Strong communication skills with the ability to simplify complex concepts for both technical and business stakeholders

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement. Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is commission-eligible.

Budgeted Salary Range is (not including eligible commission):

$108,000 - $135,000 USD

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.