Dispatcher

Overview People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose The Dispatcher will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

What you will be doing

Distribute incoming air traffic information to pilots/ground handlers

Follow up with updated information as received

Communicate flight release and fuel load information to appropriate operations

Maintain lines of communication with line operations and air carriers though the use of two-way radios

Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation

Maintain flight logs and update flight schedules

Make arrangements for accommodation when flight delays occur

Handle phone traffic

Assist in the planning and control of the gate assignment

Assist with passenger services as required

Recommend weight and balance preparation in accordance with airline requirements

Comply with the Stations’ attendance and tardiness standards

Perform other duties as assigned.

Safety, Security, Wellbeing and Compliance You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

Possess valid US driver's license with a clean driving record

1+ years of experience as a dispatcher

Must be 18 years of age or older

Pass pre-employment drug screen and all pre-employment testing

Ability to proficiently read, write and speak English

Must be comfortable lifting 70lbs repetitively

Must be comfortable working in all weather conditions

Pass FBI background and obtain US Customs Seal

Must be available and flexible to work variable shifts including weekends and holidays

Must have high school diploma, GED or six months’ experience as an Operations Agent

Excellent communication skills required

Ability to remain calm and efficient under pressure

Competent in handling difficult situations

Pay: Hourly $24.39 USD Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

High School Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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