FIBER FIELD SUPERVISOR

Job Description

Job Description

**NOW HIRING — FIBER FIELD SUPERVISOR**

**Crone Communications is looking for an experienced Fiber Field Supervisor to join our growing team!**

We need a dependable, hands-on leader who can keep our technicians moving, solve problems in the field, and step in when situations get complicated.

### WHAT YOU’LL DO:

• Monitor technician schedules and ensure crews are **on time and where they need to be**

• Answer calls and provide support to technicians throughout the day

• Help technicians troubleshoot difficult installations and field issues

• Troubleshoot **fiber optic systems and connectivity issues**

• Perform **fiber optic repairs** when needed

• Complete **go-backs, callbacks, and service corrections**

• Handle complicated or escalated customer situations professionally

• Work directly with technicians to identify problems and find solutions

• Keep crews on schedule and ensure **all technicians are completed by 7:00 PM**

• Communicate with management regarding field issues, delays, customer concerns, and technician performance

• Lead by example and maintain high standards for quality, safety, and customer service

### ♂️ WHAT WE’RE LOOKING FOR:

✔️ Fiber optic experience — **required**

✔️ Strong troubleshooting and problem-solving skills

✔️ Previous supervisory or lead experience preferred

✔️ Comfortable working in the field and assisting technicians hands-on

✔️ Excellent communication and customer-service skills

✔️ Able to remain calm and professional when dealing with difficult situations

✔️ Reliable, organized, and accountable

✔️ Able to make decisions and take ownership of problems

✔️ Valid driver’s license and reliable transportation

✔️ Must be available to support the field team as needed

### ⭐ THE RIGHT PERSON:

You don't have to know everything—but you **do need to know fiber, know how to lead people, and know how to get problems solved.**

This is a **hands-on supervisory position** for someone who can be the person our technicians call when they need help and the person management can rely on to keep the field operation running smoothly.

**If you're a problem solver, a strong communicator, and a leader who isn't afraid to get in the field and get your hands dirty, we want to hear from you!**

**Crone Communications**

**Apply today — send us your resume and tell us about your fiber experience.**

Crone Communications and Crone Electric is a growing Arizona contractor specializing in fiber optic and electrical installations. We invest in training, promote from within, and provide long-term career opportunities for motivated team members.

Company Description

Crone Communications and Crone Electric is a growing Arizona contractor specializing in fiber optic and electrical installations. We invest in training, promote from within, and provide long-term career opportunities for motivated team members.