Sales Manager (Full Time)

Note for current Carter’s employees: If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. About Carter’s Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. Benefits Schedules that fit your life – maintain balance with flexible hours. Health and mental health benefits. 30% discount on our brands. Referral bonuses. Education "Advance You" Program – earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, and parental leave. Adoption assistance, charitable matching gifts. Professional and personal development programs. What You’ll Do Become a product and brand expert and help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omni‑channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow‑through. Perform Lead on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Build customer loyalty through company‑sponsored programs, including credit. Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls. Qualities We’d Love in a Candidate A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). High school diploma or GED. Physical Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Equal Opportunity Statement Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr