Relationship Banker

engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM accurately and efficiently processing cash transactions for clients as needed having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet their financial goals executing the bank's risk culture and striving for operational excellence building relationships with clients to meet financial needs following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations growing business knowledge and network by partnering with experts in small business, lending, and investments managing financial center traffic, appointments, and outbound calls effectively driving the client experience managing cash responsibilities Requirements English and Spanish Language Required Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance Core Competencies Demonstrates expertise in client engagement and financial solutions, with a strong focus on delivering exceptional customer experiences through effective communication and relationship-building. Proficient in managing cash transactions and adhering to regulatory guidelines while leveraging technology for banking services. Highest-signal resume keywords Bilingual: English And Spanish Client Relationship Management Cash Transaction Processing Self-Service Banking Education Critical Thinking And Problem-Solving ATS Optimization Keywords Hard Skills Cash Transaction Processing Self-Service Banking Education Financial Needs Assessment Regulatory Compliance Time Management Soft Skills Effective Communication Relationship Building Enthusiastic Self-Starter Adaptability Results-Oriented Industry Keywords Banking Financial Services Client Experience Operational Excellence Risk Culture Tools & Technologies Mobile Banking Online Banking ATM #J-18808-Ljbffr