National Business Advisor, Rentals

Join to apply for the National Business Advisor, Rentals role at Zillow About The Team The Rentals Sales Team provides best-in-class advertising solutions and business consultation for Multi-Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make savvy decisions about buying, renting, owning, and selling homes. Specifically, the Multi-Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their business. Our team embodies the spirit of all our core values and plays a meaningful part in our organization’s success. Come join us! About The Role The role of National Business Advisor, Rentals (NBA) is to support, retain and grow advertising with our current Partners. The NBA will help Partners reach their business goals. As a remote NBA, this role will support the immediate needs of Partners without assigned sales support of a Business Advisor or Sales Executive. You will be placed into a role with an assigned book of business of currently advertising Partners based on the needs of the business. You Will Get To Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners. Mentor, empower and educate partners on our products and services critical to shared goals. Consistently meet and exceed success metrics, including revenue and retention. Conduct monthly and quarterly business reviews of assigned Partners to assess their goals, results and make recommendations. Utilize reports to analyze data and effectively communicate strengths and opportunities. Demonstrate domain expertise in local real estate trends, compliance, activity, and overall landscape of your assigned market. Use the Zillow Group tech stack to monitor and execute your business. Be an expert in all Zillow Rentals Network products and services. Use Salesforce.com and SalesLoft to log activity, handle your calendar and opportunities. Clearly communicate performance expectations to clients internally and externally. Excel in high level conversations and presentations with decision makers with the focus on building positive relationships in order to drive business results. Represent the voice of the customer to influence product, marketing and sales process and improvement. Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations. Who You Are 2+ years of experience in outside sales, business to business sales and/or selling into accounts with complex/multiple decision makers. Consistent track record of meeting and exceeding sales goals and other key performance metrics. Possess high energy and a strong desire to achieve top results with a charismatic, positive “can-do” demeanor via the phone and in person. High degree of ownership and dedication to work quickly and accurately in a constantly evolving environment. Ability to prioritize and utilize time management. Excellent written/verbal communication skills. A passion for high level conversations with decision makers and influencers. Highly proficient in Microsoft Office and Windows-based applications. Proficient use of excel and Salesforce and other data analytic tools, including Google Analytics. Salesforce.com or other CRM experience preferred. Transferable Skills Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you’re working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr