Fulfillment Team Lead

Fulfillment Team Lead Location: Arlington, TX Shifts Available: Days: 6:00 AM - 6:00 PM Nights: 6:00 PM - 6:00 AM Schedule: 2-2-3 Rotating Schedule Pay: Competitive pay based on experience Lead the Team. Drive Production. Deliver Quality. Pregis is seeking an experienced Fulfillment Team Lead to join our Arlington team. In this role, you will provide leadership within the fulfillment department while ensuring printed materials are completed safely, accurately, and on schedule. This position is ideal for candidates with leadership experience in printing, bindery, finishing, packaging, fulfillment, or manufacturing environments who enjoy coaching employees, driving performance, troubleshooting equipment, and ensuring exceptional quality standards. At Pregis, we invest in our employees through hands-on training, leadership development, and career advancement opportunities. Many of our leaders began in production roles and worked their way into leadership positions. What You'll Do As a Fulfillment Team Lead, you will oversee daily fulfillment operations while supporting production employees, maintaining quality standards, and ensuring customer orders are completed on time. Production Leadership Lead daily fulfillment operations across multiple production lines and machines Ensure production schedules and customer delivery deadlines are achieved Coordinate personnel and resources to support efficient workflow Monitor staffing levels and labor utilization to maximize productivity Ensure production performance meets established KPIs and departmental goals Support supervisors in achieving safety, quality, and production objectives Assist with shift planning, staffing coverage, and workload distribution Quality & Customer Satisfaction Ensure finished products meet customer specifications and company quality standards Monitor production quality throughout all stages of fulfillment and finishing operations Verify testing requirements and quality inspection procedures are followed Conduct quality checks and address non-conformance issues promptly Collaborate with Quality Assurance and Operations teams to resolve concerns Promote a culture of quality and accountability throughout the department Equipment & Technical Support Oversee setup and operation of fulfillment equipment Support troubleshooting and minor equipment repairs to minimize downtime Monitor performance of drills, stitchers, vacuum tables, and other finishing equipment Coordinate preventative maintenance activities as required Ensure equipment is operating safely and efficiently Assist team members with technical issues and machine operation questions Team Leadership & Communication Train, coach, and support employees to ensure adherence to standard operating procedures Foster a positive and productive team environment Promote employee accountability and engagement Effectively communicate production priorities and departmental updates Support smooth shift transitions through accurate communication and documentation Assist with employee development and cross-training initiatives Continuous Improvement & Safety Support lean manufacturing and continuous improvement initiatives Work with production and continuous improvement teams to enhance efficiency, quality, and productivity Help develop and maintain standard operating procedures Enforce all company safety policies and PPE requirements Maintain a clean, organized, and safe work area Conduct safety observations and reinforce safe work practices What We're Looking For Previous leadership, team lead, supervisor, or coordinator experience in a manufacturing environment Experience in printing, bindery, finishing, fulfillment, packaging, or related industries preferred Strong organizational and time-management skills Ability to manage multiple machines, priorities, and deadlines simultaneously Strong problem-solving and troubleshooting abilities Excellent communication and leadership skills Ability to effectively motivate and develop team members Strong attention to detail and commitment to quality Ability to perform well in a fast-paced production environment Preferred Experience Candidates with experience in any of the following areas are encouraged to apply: Commercial printing Bindery operations Print finishing Fulfillment operations Packaging manufacturing Production leadership Stitching equipment Drilling equipment Vacuum table operations Lean manufacturing SAP or similar production management systems KPI-driven manufacturing environments Physical Requirements Frequent standing throughout the shift Ability to lift, push, and pull moderately heavy materials Ability to work around moving machinery and production equipment Frequent walking, bending, and reaching Ability to work 12-hour shifts Work Environment Manufacturing and production environment Exposure to moving equipment and machinery Indoor facility Fast-paced production setting Moderate to high noise levels Required use of Personal Protective Equipment (PPE) Education & Experience High School Diploma or GED preferred 3-5 years of progressive experience in a printing, bindery, fulfillment, packaging, or manufacturing environment Previous leadership experience strongly preferred Experience supervising production teams and managing productivity metrics is highly desirable Why Join Pregis? Competitive pay Medical, dental, and vision benefits 401(k) with company match Paid time off and holidays Paid training and development opportunities Leadership development programs Career advancement pathways Stable and growing manufacturing environment Safety-focused culture Opportunity to build a long-term career with an industry leader Diversity and Inclusion We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome. Affirmative Action/EEO Statement/Inclusion We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements.