Case Manager

Case Manager III – ADS

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Blue Plus Team

Elliot Park/Hybrid

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.

As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty. Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!

SALARY RANGE: $53,000 - $61,000/year

Who Are We Looking For:

A passionate and detail oriented human services professional who is:

• Culturally aware and supports diversity, equity and inclusion,
• Experience working with people of culturally diverse backgrounds and languages,
• Self-motivated and able to work in a fast-paced, team-oriented organization,
• Skilled in problem solving and can navigate complex problems and resources,
• Dedicated to social justice, and providing high-quality person-centered services
• Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
• Committed to good self-care, healthy boundaries, work/life integration priorities

Job Summary:

Catholic Charities is seeking a self-motivated leader who is dedicated and detail-orientated, compassionate, trauma-informed, and culturally aware to serve as a Case Manager III in our Aging and Disability Services.

This position works directly with assigned clients to develop the client's service plan, including the intake and annual assessment of clients' needs, available community partners and resources, and applicable Catholic Charities services. They will adhere to case documentation requirements and works directly with clients to support client success, and track client progress and adjusts service plan, as necessary.

They will serve as an advocate for the client, and maintain complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. They will provide education related to services and challenges to the community.

Essential Functions:

1. Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
2. Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
3. Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
4. Consults, cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
5. Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
6. Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
7. Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
8. May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
9. Mentors other Case Managers within program.
10. May transport clients dependent on program guidelines and needs.
11. Other duties as assigned.

Minimum Qualifications/Expertise:

• Bachelor's or master's degree in social work, Psychology, Sociology, Human Services, or related field preferred.
• Or a bachelor's degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
• Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
• Additional training, education, or licensure may be required per program need.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
• Must have a valid driver's license and proof of current insurance coverage if transporting clients

Job Classification: Regular; Full-Time; Salaried; Exempt

Physical Requirements:

CPR - Yes

Driving - Yes

Operating specialized machinery (additional assessment may be required) - No

Walking or standing > 2 hours/shift - No

Lifting up to 25lbs without assistance - No

Lifting up to 50lbs without assistance - No

Physically restraining clients - No

Catholic Charities is an equal opportunity employer.

Job Description Updated: 5/24/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.