Senior Technical Support & Escalation Lead
$90k - $110kAxonius
Axonius is seeking a Technical Support Engineer to join their team in New York. This role involves managing technical support tickets and providing expert assistance for product challenges. The ideal candidate has 3+ years of experience in Technical Support within the software sector and is proficient in troubleshooting networking fundamentals. The position offers an annual salary range of $90,000 — $110,000 USD, alongside stock options and attractive benefits. Axonius is committed to creating a diverse and inclusive workplace. #J-18808-Ljbffr
- Blossom seeks a Lead Client Support Specialist based in New York to serve as the senior technical resource in their Cards Support team. This role involves advanced troubleshooting across the card lifecycle, supervising support teams, and coordinating response during high...Senior
$50k - $55k
WheelHouse IT is looking for a Support Escalation Engineer in Fort Lauderdale, FL. This role requires a minimum of 2 years of MSP experience and involves providing high-quality technical support. Responsibilities include supporting Microsoft technologies, documenting systems...SeniorRemote job$46.99k - $159.12k
CVS Health is seeking a Senior Application Support Analyst to join the team focusing on enhancing member experience via technical support. This fully remote position entails diagnosing and resolving issues with the Aetna member website and mobile app. Candidates should...SeniorRemote work- The Global SOC Support Lead will be responsible for building, leading, and scaling the company... ...overseeing customer-facing product and technical support functions. This is a hybrid... ...alert triage, investigation workflows, and escalation models. Manage a distributed SOC...Suggested
- A global fintech company in New York seeks a Senior IT Support Engineer to manage office infrastructure, deliver 1st and 2nd line support, and oversee IT services. This role involves direct interaction with users, managing vendors, and ensuring high-quality IT support....SeniorWork at officeFlexible hours
- Sunrise Community, Inc. is seeking dedicated individuals to provide support, assistance, and supervision to people with intellectual and developmental disabilities in the Town of Florida, NY. Candidates should possess a valid driver's license and have at least three years...SeniorDaily paid
$85k
The IT support lead will empower our team by maximizing their proficiency and productivity... ...operational excellence while providing technical guidance, managing daily operations, ensuring... ...while also acting as a point of escalation for the team. Opportunity to make a big...Work at officeLocal area- Identified candidate will act as a team lead providing production support for Workforce Software Time, Scheduling, and Attendance modules. The lead... ...tickets for the global support team, identifying technical solutions for logged issues, enforcing the client specific...Interim role
$85k
Helios HVACR Services is looking for an IT support lead in the Town of Florida, NY. In this role, you will empower our IT Service Team... ...productivity. Responsibilities include troubleshooting complex technical issues, mentoring IT support technicians, and leading efforts...$85.5k - $173k
Netskope, based in Florida, NY, is seeking a Customer Support Engineer with 5-8 years of experience in helping large enterprise clients. The role requires strong TCP/IP knowledge and expertise in network security technologies including Proxies and Firewalls. The engineer...Senior- develop is seeking a Global SOC Support Lead based in New York to build and lead the global Security Operations Centre. This hybrid role... ..., with responsibilities spanning incident response and technical product support. Ideal candidates will have a strong track record...
- ...The Mental Health Coordinator is responsible for leading and coordinating all mental health and psychosocial support (MHPSS) activities under a funded healthcare... ...populations. The Mental Health Coordinator will provide technical leadership, oversee service delivery, and...Work at officeLocal areaWorldwide
- ...Leidos has an immediate opening for a Senior Principal Electrical Engineer at our... ..., FL facility. This senior technical leadership role supports the development of advanced, mission... ...architect and technical authority, leading the design, integration, and fielding...SeniorImmediate start
$21.56 - $40.09 per hour
...Mental Health Resources and Support Pet Benefits Job Description... ...personal protective equipment. Leads and participates in... ...processing, and cleaning. Provides technical and support information related... ...phlebotomy complaints and escalated through established channels,...Full timeWork experience placementWork at officeLocal areaShift work- A technology and defense company in New York is seeking a Product Support Engineer III to lead technical support for product prototypes. The candidate will troubleshoot, test, and implement corrective actions to ensure reliability. Key requirements include 6+ years in...Senior
- Broward Health is seeking a Surgical Technologist to provide complex technical support during the nursing care of surgical patients. Responsibilities include adhering to standards of practice and hospital policies to ensure effective department services. Candidates should...Senior
- NextEra Energy Resources is seeking a Senior Wind Turbine Troubleshooting Support Technician to deliver real-time technical support for wind sites across the US and Canada. Candidates must have strong troubleshooting skills and SCADA systems experience. This role offers...Senior
- A leading food and service company seeks a Senior Accounting Analyst located in New York. This role involves managing the end-to-end process of Electronic Accounts Payable. Candidates should have a 4-year degree and strong customer service skills, with a proficiency in...SeniorWork at office
- A leading aerospace company in New York is seeking a Product Support Engineer III to lead technical support efforts for product prototypes. This role involves troubleshooting, testing, and implementing corrective actions while collaborating with engineering teams. Candidates...Senior
- A leading aerospace and national security firm in the New York area is seeking a Product Support Engineer III to lead technical support for product prototypes. The ideal candidate has over 6 years of technical support experience, advanced troubleshooting abilities, and...Senior
- A leading elevator consulting firm in the United States is seeking a Director of Consulting to lead consulting projects and manage a team... ...candidate will have a strong background in project management, technical writing, and team leadership, alongside relevant industry...Senior
- A leading IT solutions provider in New York is seeking a Senior Systems Engineer to design and deploy VMware solutions. The role involves pre-sales design, post-sale delivery, and providing high-level technical support. Candidates should have strong knowledge of storage...Senior
$39.34 - $55.07 per hour
BLUE ORIGIN is seeking a technical design engineer to support the New Glenn launch vehicle's design and development. This role involves creating and testing structures and collaborating with cross-functional teams in a fast-paced environment. Candidates should have a minimum...SeniorHourly pay- Peraton seeks a Technical Project Manager to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 at MacDill AFB, Florida. The role involves overseeing project operations, managing budgets and schedules, and ensuring compliance with...SeniorContract work
- Odyssey Systems Consulting Group, Ltd. is seeking a Senior Acquisitions Program Engineer - Mission Planning to provide technical support for weapon system acquisition. Located at Eglin Air Force Base, FL, this full-time position requires a Bachelor's degree and at least...SeniorFull time
- LRP Media Group is seeking a Senior Combustion (Gas) Turbine Engineer to lead technical support and enhance fleet reliability. Responsibilities include troubleshooting, managing documentation, and strategic initiatives to improve productivity. The ideal candidate will...Senior
$110k - $170k
Tiro Security, LLC is seeking a Senior Network Engineer based onsite in Orange County,... ...with hybrid flexibility. The role involves supporting IT projects and ongoing operations in a... ..., managing servers, and providing technical support. Candidates should have a Bachelor...Senior- Axon is seeking a Technical Account Manager to support law enforcement agencies by deploying Axon's software solutions. This role involves diagnosing technical issues, collaborating with teams for successful deployments, and providing onsite training. Candidates should...Senior
- Broward Health Coral Springs Shift: Shift 1 FTE: 0.01000 Summary Provides complex technical support during nursing care of the surgical patient for all specialties under the supervision of the Registered Nurse. Adheres to the standards of practice and policies of the...SeniorShift work
- LRP Media Group is seeking a Principal Combustion (Gas) Turbine Engineer to provide technical support for a large fleet of turbines. Responsibilities include leading troubleshooting, managing documentation, and participating in strategic efforts for fleet reliability. The...SeniorFull timeRelocation package
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