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Operations & Inventory Analyst(Korean/English bilingual)

ACL America

Job Description

Job Description

Operations & Inventory Analyst (Korean/English bilingual)

Shift Hour: 2PM – 11PM, Mon – Fri (2nd Shift)

Position Responsibilities:

  • Warehouse Operations
    • Lead daily warehouse operations to ensure safety, quality, productivity, and customer service objectives are achieved
    • Conduct shift meetings and communicate operational goals, priorities, and performance expectations
    • Supervise warehouse associates by providing coaching, performance feedback, and development opportunities
    • Monitor employee attendance, workforce utilization, and staffing requirements while providing recommendations to leadership
    • Ensure compliance with safety procedures, operational standards, and customer-specific requirements
    • Identify training and cross-training opportunities to enhance workforce flexibility and performance
    • Support continuous improvement initiatives through process audits, quality checks, and operational problem-solving
    • Act as a liaison between warehouse associates, customers, and leadership teams to ensure effective communication and execution
    • Monitor warehouse equipment and material handling equipment (MHE) utilization, condition, and operational effectiveness
    • Recommend equipment maintenance, replacement, and operational improvements to enhance safety, productivity, and operational efficiency
  • Inventory & Performance Analysis
    • Analyze inventory accuracy, stock movement trends, and warehouse utilization to identify improvement opportunities
    • Monitor inventory discrepancies and coordinate corrective actions to minimize inventory adjustments
    • Track and report operational KPIs including productivity, inventory accuracy, order fulfillment, and labor efficiency
    • Perform root cause analysis on inventory variances, operational delays, and service failures
  • Process Optimization
    • Identify process improvement opportunities and support implementation of operational excellence initiatives 
    • Analyze workflow, space utilization, and labor allocation to improve warehouse efficiency and reduce operating costs
    • Partner with Warehouse Manager to optimize inventory placement and warehouse processes
  • Reporting & Planning
    • Develop and maintain reports, dashboards, and performance metrics using Excel and warehouse management systems
    • Support labor planning and staffing recommendations based on operational volume trends and productivity analysis
    • Review customer requirements and operational data to identify risks and develop action plans

Job Qualifications:

  • Bachelor’s degree or requisite experience
  • 3+ years of warehouse operations, inventory control, or supervisory experience in a distribution environment
  • Experience analyzing operational KPIs and inventory reports
  • Skills in leadership, organization, communication and cross functional teamwork
  • Emphasis on safety is extremely important
  • Familiarity with warehouse management systems
  • Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
  • Familiarity with MHE
  • Intermediate to advanced proficiency in Microsoft Excel, including data analysis and reporting functions 
  • Bilingual in Korean / English

Vacancy posted 14 days ago
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