Sales Associate - Luxury Home & Design

Job Description

Title: Sales Associate - Nickey Kehoe-Parlor

Location: 49 E. 10th St, New York, NY 10003

Reports to: General Manager

Employment Type: Full-Time

About Nickey Kehoe

Nickey Kehoe is a Los Angeles–based design house with showrooms in Los Angeles and New York, known for its distinctive collection of furniture, objects, textiles, and art. Thoughtfully sourced and created, our collections reflect a deep appreciation for craftsmanship, quality, and enduring beauty.

At Nickey Kehoe, we value genuine relationships, thoughtful service, curiosity, and the people and makers behind everything we do. Our showrooms are welcoming, creative spaces where design, art, and community come together.

We’re drawn to people who share our appreciation for beautiful things, enjoy connecting with others, and take pride in creating a thoughtful, memorable experience for every customer.

Position Summary

Nickey Kehoe is seeking a personable, proactive, and detail-oriented Sales Associate to support our senior sales team and deliver an exceptional customer experience in a fast-paced, design-driven showroom.

The ideal candidate has 2+ years of sales experience, strong organizational and data-entry skills, and a demonstrated ability to contribute to sales goals. Experience in furniture, textiles, wallpaper, rugs, or home furnishings is strongly preferred, along with a genuine passion for interior design, art, craftsmanship, and beauty.

This hands-on role supports the sales process from customer inquiries and quotes through transactions, custom orders, and follow-up. We are looking for someone who is personable, customer-focused, proactive, creative, and solution-oriented, with strong follow-through and a commitment to maintaining a polished, welcoming showroom. 

Key ResponsibilitiesSales & Customer Experience

• Support the senior sales team in achieving sales goals and delivering exceptional customer service.
• Welcome and engage customers, designers, and trade professionals with warmth, professionalism, and product knowledge.
• Develop customer relationships and actively prospect new business.
• Assess customer needs and recommend products and complementary pieces.
• Manage sales from initial inquiry through completion, including follow-up on leads, quotes, orders, and customer requests.
• Work with designers and end users on custom furniture orders, ensuring accuracy and attention to detail.
• Communicate custom order details clearly with the production team.
• Share product knowledge, new arrivals, special opportunities, and upcoming events with customers.
• Process sales, memos, exchanges, and transactions accurately and in accordance with company policies.

Sales Support & Operations

• Respond to customer inquiries by phone and email and create and manage customer requests.
• Perform accurate data entry and maintain customer and sales records.
• Prepare quotes, update spreadsheets, and assist with sales reporting and administrative projects.
• Maintain visual merchandising standards and ensure the showroom is clean, organized, stocked, and welcoming.
• Assist with product presentation, restocking, and other showroom needs.
• Collaborate closely with the General Manager, senior sales team, and internal departments to keep business moving efficiently.
• Support showroom events, workshops, book signings, and other special activations.
• Take initiative, adapt to changing priorities, and contribute to a positive, team-oriented environment.
• Perform other duties and special projects as assigned.

Qualifications & Key Attributes

• 2+ years of sales experience, with a proven ability to achieve or contribute to sales goals.
• Experience in furniture, textiles, wallpaper, rugs, interior design, or related home furnishings strongly preferred.
• Strong data-entry, administrative, organizational, and multitasking skills.
• Experience with quotes, transactions, customer follow-up, and sales support.
• Proficiency in Microsoft Excel and strong computer skills.
• Shopify and Google Workspace experience is a plus.
• Excellent verbal and written communication skills.
• Warm, personable, and genuinely enjoys working with people.
• Passion for interior design, art, craftsmanship, and beauty.
• Resourceful, solution-oriented, and comfortable thinking outside the box.
• Self-motivated, reliable, detail-oriented, and able to work independently and as part of a team.
• Flexible and comfortable working in a fast-paced environment with multiple moving parts.
• A college degree is a plus but not required.
• Weekend and event availability required.

Schedule

This is a full-time, in-person position based at Nickey Kehoe’s New York showroom.

Regular Schedule

• Saturday: 9:30 a.m.–6:00 p.m.
• Sunday: 10:30 a.m.–5:00 p.m.
• Monday: 9:30 a.m.–6:00 p.m.
• Tuesday: 9:00 a.m.–6:00 p.m.
• Wednesday: 9:30 a.m.–6:00 p.m.

The schedule is subject to change based on business needs, showroom events, and operational requirements. Additional flexibility may be required.

Compensation & Benefits

Salary: 65,000 - 70,000 annually, depending on experience and qualifications, plus eligibility for a team performance bonus.

Nickey Kehoe offers:

• Health, dental, and vision insurance
• Paid vacation
• Sick time in accordance with applicable law and company policy
• 401(k) with company matching
• Team performance bonus opportunities
• Product training and opportunities for professional development

Working Conditions:

Physical demands include extended periods of sitting, standing, and walking; bending and stooping; and lifting and carrying materials up to 50 lbs. for stocking and transporting furniture, appliances, and merchandise.

Equal Opportunity

Nickey Kehoe is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to legally protected characteristics under applicable federal, state, or local law.

Candidates must be legally authorized to work in the United States.