Brand Engagement Associate (Community Management)

Our beauty client in NYC is seeking a Brand Engagement Associate (Community Management)! As the Brand Engagement Associate, your core responsibility will be to drive conversation, excitement around the brand’s products through community outreach, and to drive organic love and brand mentions. This role will report directly into the category Brand Engagement Manager and will be a dotted line to the Brand Experience Manager to consult on community building and seeding programs.

• Pay Rate: $34.00

Responsibilites:

Social Listening & Trend Translation

• Cultural Pulse: Be deeply immersed in TikTok, Instagram, YouTube, and emerging channels. Act as the team’s internal trend forecaster, identifying routines, sounds, aesthetics, and formats before they peak.
• Real-Time Engagement: Translate trending topics into fast, brand-right content ideas or engagement strategies that drive immediate reach.
• Insight Reporting: Provide the marketing team with weekly social pulses - what are people saying about us, our competitors, and the industry

 

Influencer Advocacy & Surprise Delight Execution

• Reactive Outreach: Monitor social platforms in real-time to identify viral moments, mentions, or personal creator life events (i.e. weddings, graduations, bachelorettes) where the brand can authentically participate.
• Bespoke Gifting: Concept and execute high-touch, share-worthy gifting for VIP and Macro-influencers. You will be hands-on in the office curating themes, packing boxes, and coordinating hand-deliveries to ensure every touchpoint feels premium and personal.
• Mass & Mid-Tier Seeding: Manage large-scale product seeding programs in partnership with agencies to Mid-tier-to-Nano talent to maintain an engine of UGC and brand visibility.

Community Building:

• Community Management: Help manage day-to-day engagement across all platforms by responding to DMs and comments with a witty, helpful, and distinct brand voice.
• UGC Management: Identify high-quality UGC and coordinate with the creative team to amplify across brand channels

Operations & Project Management

• Internal & Agency Coordination: Liaise with Marketing Team and PR/Influencer agencies to align on talent lists while managing internal stock, product ordering, and mailing logistics.
• Inventory Management: Oversee the social gifting closet, ensuring all hero products are stocked for immediate deployment.
• Budget & ROI Tracking: Track the efficacy of gifting moments, reporting back to leadership on the impact of Surprise & Delight efforts.

Required Qualifications:

• Social Native: You live on TikTok and Instagram. You understand the nuances of creator culture and online brand engagement.
• Creative Eye: A strong aesthetic sense for what looks good on camera - from the way a box is packed to the way a comment is phrased.
• Operational Agility: Ability to pivot quickly from high-level strategy or ideas to executing gifting boxes for a trending moment.
• Communication Skills: Exceptional writing skills with the ability to adapt to a brand’s unique persona for custom gifting communication and community management.
• In Office Days: Must be in the office 3 days minimum

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

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