Administrative Assistant II - Business Information Technology

Administrative Professional

WCTC is seeking an enthusiastic and passionate administrative professional to join our ever evolving Business Information Technology Programs department. This position provides administrative support for the Associate Dean of Business Information Technology Programs, its instructional team and students. These duties and responsibilities often require strong critical thinking skills and involve varying degrees of complexity and confidentiality.

Characteristic Duties and Responsibilities (include, but not limited to)

ESSENTIAL DUTIES AND RESPONSIBILITIES This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description.

1. Provide ongoing administrative support to the department/function to ensure efficient office operations i.e. correspondence, records, reports, calendars, etc.
2. Provide support for the day-to-day activities related to the financial responsibilities of the department re: budget, expense reports, purchasing, etc.
3. Assist in the planning and coordination of on- and off-campus meetings, events and/or workshops.
4. Provide reception support i.e. answer and screen telephone calls, greet and interact with the public, students, faculty and staff.
5. Maintain current professional and technical knowledge in the field through professional education and activities. Provide back-up support services, as required.
6. Support College managers in quality and process improvement activities.
7. Participate in and contribute to assignments and special projects of a similar nature and level.

Minimum Qualifications

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Interpersonal communication skills - oral, written and listening
• Organizational and time management skills
• Ability to attend closely to detailed work, completing and maintaining a high level of accuracy
• Ability to apply critical thinking and problem-solving skills to work processes
• Ability to multi-task and work on several projects simultaneously
• Ability to work independently and as part of a team
• Familiarity with computer software applications such as word processing and spreadsheets

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• High School diploma
• 2-4 years of general office experience
• Higher education experience preferred
• Associate's degree preferred

Supplemental Information

The Administrative Assistant II supports the Business Information Technology department and is fulltime, benefit eligible. Standard hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Some events throughout the year i.e. Open House may require an adjusted schedule. Application Details All applicants (both internal and external) must include a current resume along with a cover letter with the online application.

Interviews Selected candidates will be contacted to participate in an initial Zoom interview prior to an in-person interview. Candidates who advance in the process will then be invited to an in-person interview on July 27, 2026. WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to:

• Competitive compensation
• Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more
• Generous time off and holiday schedule
• Eligibility in the Wisconsin Retirement System (ETF)
• Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)
• Well-being activities to support personal and professional well-being
• Collaborative and supportive team environment

Internal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment-based visa sponsorship.