Senior IT Service Desk Lead Enterprise Support, AWS Connect
Sikich LLC
Sikich LLC is seeking a Senior Service Desk Analyst in Sacramento, CA. The role involves providing ITSM technical support and troubleshooting various issues in a large‑scale service desk environment. Ideal candidates will have at least 2 years of experience in ITSM support and expertise in using AWS Connect and Salesforce Service Cloud Voice. We offer a flexible work environment alongside comprehensive benefits including health insurance and a generous PTO policy. #J-18808-Ljbffr Sikich LLC
$100k
Sikich is seeking a Service Desk Supervisor to oversee operations in Sacramento, CA. This pivotal role involves leading a team responsible for supporting a large-scale enterprise environment of over 5,000 users, utilizing AWS and Salesforce tools. The ideal candidate will...Amazon Web Service$106.61k - $284.28k
...shaping a more connected, convenient... ...Manager, Frontline Support Engineering to lead our... ...Digital team. The Senior Manager is responsible... ...continuous service improvement.... ...Deployment Manager, AWS CloudFormation... ...Experience in IT, SRE, DevOps,... ..., finance, enterprise SaaS, or...Amazon Web ServiceSeniorHourly payFull timeTemporary workWork experience placementLocal area$170.6k - $390k
...in a globally connected powerhouse of diverse... ...The Senior Network Security... ...architectures across the enterprise. This role... ...threats while leading cross-departmental... ...secure network services Review and... ...security expertise (AWS, Azure, GCP)... ...when needed to support your physical,...Amazon Web ServiceSeniorSummer holidayRemote workFlexible hours$65k
Senior Service Desk Analyst - Staff Mandatory Qualifications... ...ITSM technical support for a large‑scale enterprise service desk environment. Utilize AWS Connect and Salesforce Service... ...for enterprise IT organizations supporting... ...Proven ability to lead a cross‑functional...Amazon Web ServiceSeniorFull timeFlexible hours$100k
Service Desk Supervisor - Staff Mandatory Qualifications... .... That’s why we lead with vision and act... ...service desk operations supporting a large‑scale enterprise environment of 5,000... ...requests. Utilize AWS Connect and Salesforce... ...desk for an enterprise IT organization supporting...Amazon Web ServiceSeniorFull timeLocal areaFlexible hours- ...Position: Senior Desktop Engineer Engagement... ...) The total services period may be up to... ...on experience with IT infrastructure design... ...build, deploy, and support, focusing on... ...Service (DaaS) such as AWS Workspace or Windows... ...management utilizing enterprise management suites...Amazon Web ServiceSeniorContract workFor contractorsRemote work2 days per week3 days per week
$209k - $238.5k
...Senior Manager, Premium Support Engineer (Databolt) - Capital One... ...highest-priority enterprise customers. You will... ...topology. Lead Monthly and Quarterly... ...experience with AWS (Multi-AZ, EKS, KMS... ...of experience in IT, DevOps, or Software... ...CCPA) financial service environments. 7+...Amazon Web ServiceSeniorFull timePart timeLocal areaRemote work$100k - $115k
...Design and implement enterprise‑wide patching and... ...tools to support large‑scale, repeatable... ...repeatable deployments. Lead technical planning... ..., and supporting services. Coordinate patch... .... Provide senior‑level technical support... ...(Azure and/or AWS). Strong collaboration...Amazon Web ServiceSenior- ...Sikich is seeking an AWS Connect and Salesforce Service Cloud Voice... ...solutions. Develop and support workflows,... ...to improve service desk operations. Why It Might Be a Fit Strong... ...Proven ability to lead a cross‑functional... ...Cloud Voice within enterprise IT organizations supporting...Amazon Web ServiceFull timeLocal areaFlexible hours
$160k
...Sikich is seeking an AWS Connect and Salesforce Service Cloud Voice... ...solutions. Develop and support workflows, integrations... ...to improve service desk operations. Implement... ...Cloud Voice within enterprise IT organizations supporting... ...Proven ability to lead a cross‑functional...Amazon Web ServiceFull timeFlexible hours$86.5k - $142.7k
...succeed in a globally connected powerhouse of diverse teams... ...Engineering Managed Services. Your key responsibilities... ..., automation and clear support handoffs. Build‑to‑... ...leadership • Lead technical workshops and... ...with Azure (preferred), AWS or GCP and containerized...Amazon Web ServiceSeniorSummer holidayFlexible hours$115k - $120k
...Senior Systems Administrator... ...role in our IT operations, responsible... ..., and supporting our IT infrastructure... ...(VMware, AWS, Azure), and... ...Microsoft 365 services (Exchange,... ...and Red Hat Enterprise Linux systems... ...IT staff or leading cross-functional... ...of computer desk work. Dexterity...Amazon Web ServiceSeniorContract workFlexible hours$70k - $100k
Maximus is seeking a Journeyman System Administrator based in Sacramento, California, responsible for supporting enterprise Patch and Upgrade Management operations. The role includes executing vulnerability remediation and system patching across various environments. The...Senior- ...place.SummaryThe Senior Director of... ...is a critical enterprise technology executive... .... This role leads the cloud... ...expertise in AWS Organizations... ...oversight of IT Service and Support operations, ensuring... ..., and hybrid connectivity topologies.... ...of the Service Desk Manager and supervisory...Amazon Web ServiceSeniorRemote work
- ...Everything We do. Seeking a Senior Manager of Networking to lead the strategy, operations... ...end-to-end ownership of enterprise networking, including SD... ...firewalls, LAN/WAN, and connectivity services, ensuring performance,... ...B.A. or B.S. in IT, Computer Science, or related...SeniorFlexible hours
- ...Platform activates enterprise intelligence by... ...businesses connect and scale on premises... ...are seeking a Senior Manager,... ...Engineering to lead teams building... ..., and platform services. Reporting to the... ...observability systems that support AI-driven... ...across AWS, Azure, and GCP...Amazon Web ServiceSeniorPermanent employmentFlexible hours
- ...Role: Service Desk Analyst Duration: 6-12 Months Contract Location: PST... ...experience providing ITSM technical support on a service desk for an enterprise IT organization(s) of at least 5,000... ...(1) year of FTE experience using AWS Connect and Salesforce Service Coud Voice...Amazon Web ServiceContract workRemote work
- The California Department of Social Services in Sacramento seeks an Enterprise Production Support Supervisor to manage critical applications and support IT initiatives. This hybrid position involves... ...with modern standards. You will lead efforts to enhance and migrate...
$193.2k - $227k
...Software as a Service (SaaS) model. To... ...system. As a Senior Product Manager... ...mission of making connectivity to and from... ...Network Roadmap supporting Confluent Cloud... ...and supporting enterprise-grade products... ...with enabling AWS/Azure/GCP private... ...for everyone to lead, grow, and challenge...Amazon Web ServiceSeniorFull timeRemote workFlexible hours$86.5k - $142.7k
...in Digital Engineering Managed Services. Hands‑on solution... ...runbooks, automation and clear support handoffs. Build‑to‑run ownership... ...collaboration & technical leadership Lead technical workshops and whiteboarding... ...with Azure (preferred), AWS or GCP and containerised platforms...Amazon Web ServiceSeniorSummer holidayFlexible hours- ...configure, maintain and support critical enterprise database systems... ...Server. You'll lead efforts to... ...working closely with IT teams and... ...level along with our Senior level position. The... ...hardware, software and services; develops system... ...belonging and connection among our...SeniorFull timeContract workPart timeSummer workWork at officeLocal areaWork from home
$186.07k - $218.9k
...foster collaboration, connection, and alignment.... ...and fully supported. Team - The Agent... ...part of Coinbase’s Enterprise Applications and Architecture... ...the customer service and compliance... ...and ultimately this leads to higher customer... ...Experience in AWS, Kubernetes, Terraform...Amazon Web ServiceSeniorLocal area$155k - $235k
...re looking for a Senior AI Data Engineer to lead the AI... ...the data layer), supporting platform stakeholders... ...Semantic Layer — connecting AI agents and agentic... ...to get self‑service answers on top of... .../Spacelift, and AWS. You Have 5+ years... ...of products. Enterprise access to leading...Amazon Web ServiceSeniorHome officeFlexible hours- Sikich LLC is seeking an AWS Connect and Salesforce Service Cloud Voice Developer/Administrator to collaborate closely with clients in Sacramento.... ...hands-on experience with AWS Connect and Salesforce in enterprise environments. Key responsibilities include managing integrations...Amazon Web ServiceFlexible hours
- ...Senior Database Administrator Anywhere... ...Industry: Financial Services Workplace Type:... ...Administrator to support multiple complex and... ...with enterprise teams. Due to client... ...troubleshooting. ~2+ years of AWS Cloud experience.... ...discrimination in connection with its hiring...Amazon Web ServiceSeniorHourly payContract workLocal areaRemote work
- Gainwell Technologies is seeking a Senior Technical Authority for AWS-based infrastructure architecture.... ...experience, strong expertise in AWS services, and AWS Solutions Architect certification... ...with distributed teams and shaping enterprise cloud strategy are key aspects of...Amazon Web ServiceSenior
$77k - $202k
.../ Competency Managed Services Industry / Sector Not... ...building meaningful client connections, and learning how to... ...processes. As a Senior Associate you will analyze... ...Professional (CDMP), AWS Certified Data Engineer... ...validation Understanding enterprise data concepts and...Amazon Web ServiceSeniorFull timeH1b- ...Platform activates enterprise intelligence by unifying... ...lets businesses connect and scale on... ...What You’ll Do As Senior Manager, Cloud Marketplace... ...across the AWS, Microsoft, and Google... ...Revenue Operations, IT, Order Management,... ...marketplace presence: Lead the operational strategy...Amazon Web ServiceSeniorPermanent employmentContract workFlexible hours
$125.8k - $286.1k
...today’s rapidly evolving IT landscape,... ...at the core of every enterprise. As a Digital Identity... ...architectures for Azure, AWS, GCP, and hybrid environments... ...Implement cloud IAM services (e.g., provisioning,... ...(SAML 2.0, OpenID Connect, OAuth, SCIM) Support privileged access...Amazon Web ServiceSeniorWork experience placementSummer holidayFlexible hours$83.43k - $222.48k
...individual - shaping a more connected, convenient and... ...Position Summary The Senior Content Delivery Network... ...operational reliability of enterprise Content Delivery Network (CDN) platforms supporting large‑scale, customer‑facing... ...Akamai, Cloudflare and AWS CloudFront. Provide...Amazon Web ServiceSeniorHourly payFull timeTemporary workLocal areaNight shift
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