Senior IT Service Desk Lead Enterprise Support, AWS Connect
Sikich LLC
Sikich LLC is seeking a Senior Service Desk Analyst in Sacramento, CA. The role involves providing ITSM technical support and troubleshooting various issues in a large‑scale service desk environment. Ideal candidates will have at least 2 years of experience in ITSM support and expertise in using AWS Connect and Salesforce Service Cloud Voice. We offer a flexible work environment alongside comprehensive benefits including health insurance and a generous PTO policy. #J-18808-Ljbffr Sikich LLC
Vacancy posted 17 hours ago
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