Field Installation Engineer

Role Overview We are seeking a motivated Field Installation Engineer in the Northeast Region to join our Industrial Measurements team and provide onsite installation and support for our viewLinc® continuous monitoring system product line. In this role, you will work directly with pharmaceutical, biotechnology, healthcare, and other life science customers to install, configure, validate, and support critical environmental monitoring systems. You will combine hands‑on expertise in instrumentation, computer networking, and metrology with strong customer‑facing skills to help ensure systems are reliable, compliant, and operating effectively. Vaisala is a market leader in environmental monitoring systems designed to meet the stringent requirements of FDA‑regulated GxP customers. This remote, customer‑facing role requires domestic and international travel, up to 75% annually . The successful candidate should reside within 1 hour driving distance from a major airport. Responsibilities Perform onsite installation, configuration, commissioning, upgrades, troubleshooting, and repair of viewLinc hardware and software. Install and support data loggers, sensors, transmitters, gateways, industrial cellular routers, serial servers, and related networked devices. Diagnose connectivity issues involving Ethernet, Wi‑Fi, cellular networks, IP addressing, DHCP, DNS, NAT, firewalls, port forwarding, and VPNs. Support customer validation activities, including IQ/OQ/PQ, and collaborate with Quality and Validation teams in GxP‑regulated environments. Deliver technical training on system operation, alarm management, reporting, and basic troubleshooting. Maintain accurate service records, calibration documentation, site reports, and expense submissions. Partner with Technical Support, Sales, and Customer Success teams to resolve complex customer issues and ensure a high‑quality service experience. Identify and communicate product‑improvement opportunities based on customer and field experience. Manage travel schedules, customer appointments, and daily workload independently. Qualifications Bachelor’s degree in computer science, electrical or mechanical engineering, or another technical field preferred; equivalent education and experience will be considered. 5–8 years of experience in a field engineer, field service, or technical support role. Certified training in metrology, computer networking, or electronics. Strong practical knowledge of TCP/IP networking, including device configuration, subnetting, DHCP, DNS, NAT, firewalls, and basic VPN troubleshooting. Hands‑on experience with industrial gateways, cellular routers, or comparable networked devices; experience with Digi platforms is strongly preferred. Experience working in GxP‑regulated environments, such as pharmaceutical, biotechnology, medical device, or healthcare. Familiarity with FDA 21 CFR Part 11, EU GMP Annex 11, and IQ/OQ/PQ validation processes. Knowledge of low‑voltage analog signal wiring and basic circuit diagnostics. Relevant OSHA safety certifications preferred. Ability to work independently, travel extensively, and work in customer environments that may include elevations, enclosed spaces, or cold conditions. Current U.S. passport and willingness to travel domestically and internationally. Salary Anticipated salary range: $85,000‑95,000 annually with an annual performance bonus plan. Benefits Our benefits package includes health, dental, and vision insurance, flexible spending accounts, company‑paid life insurance, long and short‑term disability, 401(k) plan with company match, voluntary benefits programs, Employee Assistance Programs, tuition reimbursement, holiday pay, and a generous paid time‑off plan. Eligibility To be considered for this position you must currently be eligible to work in the U.S. The position is open to eligible U.S. citizens, permanent residents, and certain visa holders. All candidates will undergo a background check prior to a job offer. As a federal contractor, Vaisala reserves the right to enforce government‑mandated vaccination requirements. Equal Opportunity & Reasonable Accommodation Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign‑language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973. If you require a reasonable accommodation, please contact Human Resources by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. #J-18808-Ljbffr