Customer Service Specialist

Customer Service RepresentativeFASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesPosition Overview We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure. A Successful FASTSIGNS Customer Service Representative Will:Serve as the first point of contact for inbound calls, emails, and online inquiriesPrepare estimates, create proposals, and manage the sales process from inquiry to order fulfillmentCollaborate with the production and installation teams to ensure client needs are metContribute to daily team meetings and sales strategy sessionsBuild and maintain long-term relationships with B2B clientsMake outbound calls and follow up with business clients to generate opportunities and close salesIdeal Qualifications for FASTSIGNS Customer Service Representative:2+ years of experience in customer facing rolesFriendly, approachable personality with a professional demeanorStrong communication skills via phone and emailAbility to stay composed and effective under pressureOrganized and detail-oriented, with the ability to manage multiple prioritiesComfortable with CRM systems, Microsoft Office, and email platformsHigh school diploma or equivalentGreat listening and organization skillsAbility to sit for long periods (4 hours or more)Ability to view a computer screen for long periods (4 hours or more)Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. FastSigns