Aftermarket Sales & Technical Support Manager
Briggs and Stratton Corporation
-As an Aftermarket Sales & Technical Support Manager your goal is to manage and oversee all service, support, and aftermarket activities with customers across North America to drive revenue growth. You’ll expand the profitable sale of a broad range of company products through consultative selling, securing customer orders, and executing company programs. Additionally, you’ll serve as a market and technical lead to align product offerings, dealer support, and distributor communication with strategic business goals. #LI-MD1 #LI-HybridYou will do this by:Managing product sales and territory growth through consultative selling and execution of company programs across North AmericaAnalyzing market trends and product gaps to partner with marketing and product management on new solutionsDeveloping dealer support materials and conversion kits to simplify field engine swapsCoordinating communication and operational support between distributor partners and dealersPresenting sales and marketing initiatives to secure new customer orders and strengthen strategic partnershipsMaintaining consistent customer communication through scheduled calls and site visitsCollaborating with internal leadership to align territory activities with corporate business objectivesMonitoring and managing the execution of aftermarket processes, field service protocols, and program delivery standardsOverseeing workflow and prioritize process tasks to meet department operational goalsThe above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. You are the kind of person who is/has:Outgoing and able to build relationshipsTechnical engine knowledgeUnderstanding of dealer and distributor networks-Qualifications: Bachelor’s Degree in Business, technical field or related field OR equivalent education and experienceMinimum 7 years of experience in technical sales or aftermarket support environmentAt least 3 years of experience managing people preferredStrong consultative selling and account management skillsAbility to develop clear technical training, conversion kits, and support materials for field executionProven interpersonal and negotiation skills to build relationships with distributor partners and dealersSolid computer skillsFluent in English and primary language used in area of responsibilityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and turf care products through its Briggs & Stratton, Vanguard, Ferris, Billy Goat, and Branco brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents.Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.
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