Service Technician

Job Description

Job Description

The Automotive Service Technician creates an exceptional customer experience while creating customer loyalty. The Service Technician is responsible for swiftly and accurately performing automotive repairs including engine management systems, fuel management systems, transmission, electrical alignment, steering, suspension, brakes, etc. We are always on the lookout for qualified, experienced technicians who are eager to build their career with us!Technician Specific BenefitsCareer advancement opportunities, promote from withinContinued education, manufacturer hands-on and web-based trainingClean and professional work environmentApprenticeship programCompetitive wagesUniform programBenefitsHealth, Dental, Vision, Life, and Supplemental Insurance (Low premiums and low deductible)401(K) PlanEmployee Discounts on Parts and ServicesEmployee Discounts on New and Used VehiclesPaid TrainingPaid Time OffHoliday PayRequirementsMust be able to complete all phases of Automotive RepairPerform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, alignment, suspension, brakes, air conditioning, etc.Follow repair escalation processAdhere to all factory warranty requirements including time punches, accurate documentation, parts returns.Perform vehicle inspectionsTest-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.Provide an estimate of time needed for additional repairs.Keep a clean work area including bay, toolbox and surrounding areaAutomotive Technician/Mechanic QualificationsMust be able to operate a vehicleKnow and understand the dealership computer systemsAttend company and factory trainingStay current with manufacturer warranty requirementsAbility to establish and maintain good relationships with customers and co-workers.Ability to answer customers' technical questions regarding vehicle problems, warranties, services, and repairs.Knowledge of automotive systems in generalAbility to review service orders and inspect the vehicle for necessary repairsKnowledge of new models and product improvements, based on technical service bulletins, etc.Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.Ability to communicate well with co-workers throughout repair processMust be able to lift up to 50 lbs. and be on your feet for three or more hours at a timeHigh school diploma or equivalentMust be at least eighteen years of ageMust have a valid driver's license and meet company MVR policy requirementsMust have your own tools2+ years' experience preferredASE certifications preferred