Home Care Consultant

Home Instead Senior Care Office Staff Member

Home Instead's mission is to enable seniors to live happy, healthy, and independent lives in their own homes, retirement apartments, or long-term care communities. Our 21-year old, one-owner Home Instead-Central Dallas office provides a variety of non-medical services that allow seniors to remain wherever they call home to meet the challenges of aging with dignity, care, and compassion.

Position: Our Home Instead-Central Dallas office is currently recruiting for a full-time office staff member. This Home Care Consultant position entails among other things: expectations of comprehensive knowledge of our services and how we help the aging community with superior and unparalleled care, meeting with and signing up new clients, coordinating their care with agencies and physicians, as well as resolving issues that may arise during care. Our ideal candidate should be a seasoned, passionate, energetic, customer service oriented individual with marketing experience. If you believe you are a multi-talented, organized, service minded multitasker professional who can initiate and form lasting relationships with prospective clients and their families, then please continue with the application process. Qualified candidates must be problem solvers with experience in the senior care field.

Ideal Candidate: Mature, self-confident, professional and service minded. Handle service inquiries for home care and conduct care consultations. Conduct Quality Assurance visits to comply with state licensure. Assist Director of Business Operations with researching and identifying sources for referrals. Coordinate care with other agencies and follow up with all RPN contacts with appropriate correspondence. Conduct advertising and marketing in the community. Share On-call duties with office staff members. Must live within 10-15 miles of our 75230 zip code.

Education/Experience Requirements: High school graduate or equivalent. Expertise in Microsoft Office 365, Safesforce, and ClearCare software preferable. One year of related business experience or an equivalent combination of education and work experience will be considered. Experience working in the senior care industry is essential with emphasis on client wellbeing and marketing. Must possess a valid driver's license and have a car in good working order available when at work. Training at our Central Dallas office will be required.

Office hours are 8:30am to 4:30 pm Monday through Friday; starting wage ranges between $17/hour and $19/hour depending on level of experience. Each Home Instead franchise is independently owned and operated.