Pega Program Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Locations: New York, Chicago, Atlanta, and Toronto.

About the Role

We are seeking a senior Pega Program Manager to lead large-scale Pega transformation initiatives. This individual will oversee multiple Pega implementation workstreams, drive program governance, manage delivery risks, and ensure successful execution from initiation through production deployment.

The ideal candidate brings extensive experience leading enterprise Pega implementations and has a proven track record delivering complex technology transformation programs. Industry experience is flexible; however, candidates must have successfully managed multiple end-to-end Pega implementation programs.

Key Responsibilities

• Lead enterprise-wide Pega programs from initiation through successful delivery and rollout.
• Manage multiple Pega implementation projects simultaneously, ensuring alignment with strategic business objectives.
• Establish program governance, reporting, risk management, and quality control processes.
• Coordinate with Pega architects, developers, business stakeholders, and delivery teams to ensure successful execution.
• Identify and mitigate program risks, dependencies, and delivery challenges.
• Drive executive-level communications, providing regular updates on milestones, budget, risks, and overall program health.
• Manage resource planning, stakeholder expectations, and cross-functional team collaboration.
• Ensure adherence to established delivery methodologies and organizational standards.
• Monitor program performance using meaningful KPIs and recommend corrective actions when necessary.

Required Qualifications

• 15+ years of Program Management experience leading large-scale technology initiatives.
• Strong experience leading multiple Pega implementation programs from planning through production deployment.
• Demonstrated success managing complex enterprise Pega transformation initiatives.
• Deep understanding of Pega delivery methodologies, implementation lifecycle, governance, and stakeholder management.
• Experience managing geographically distributed and cross-functional teams.
• Strong executive communication and leadership skills.
• Ability to manage budgets, schedules, risks, and delivery commitments across multiple workstreams.

Preferred Qualifications

• PMP or PgMP certification.
• Experience leading digital transformation, workflow automation, or customer engagement platform initiatives.
• Experience within Financial Services, Banking, Insurance, Capital Markets, or other regulated industries is a plus, but not required.
• Prior experience working with large enterprise organizations.

Keywords

Pega Program Manager, Pega Delivery Manager, Pega Implementation Manager, Pega Transformation, Program Governance, Enterprise Delivery, Digital Transformation, PMP, PgMP, Pega Platform, Portfolio Management, Stakeholder Management, Risk Management

What We're Looking For

This is not a traditional PM role. We are specifically seeking candidates who have personally led multiple Pega implementations and can demonstrate ownership of large-scale Pega delivery programs. Industry background is secondary to proven Pega implementation leadership experience.

Must Have: Multiple successful Pega implementations delivered in a Program Manager capacity.
Nice to Have: Banking, Capital Markets, Insurance, or other regulated industry experience.

The base compensation range for this role in the posted location is: $140,000 - $165,000/ yearly.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.