Manager, Integrated Marketing & Operations

Manager, Integrated Marketing & Operations

The Manager, Integrated Marketing & Operations leads the planning and execution of cross-channel marketing campaigns and initiatives across the organization. This role is responsible for driving alignment between brand, merchandising, and promotional priorities through a cohesive, omni-channel approach that fuels brand growth, customer engagement, and revenue.

This individual is both a strategic thinker and a hands-on executor with strong experience managing integrated campaigns, timelines, and cross-functional collaboration. A key connector across teams, this role partners closely with Marketing, E-commerce, PR, Social, Lifecycle, Creative, and Analytics to deliver data-informed, high-impact campaigns that create a seamless and compelling customer journey.

This Manager reports to the Director, Brand Marketing and plays a critical role in turning business objectives into clear, actionable marketing plans that drive measurable results.

Why Join Us

At Jordan's Furniture, we don't just create beautiful spaces for our customers—we create an environment where our employees can thrive, grow, and have fun doing it. As part of the Marketing Leadership Team, you'll have the opportunity to shape and elevate one of New England's most beloved retail brands while leading a talented creative team. Here, your ideas matter, your work has impact, and your career can flourish in a culture built on collaboration, innovation, and respect.

We're proud that the average Jordan's employee stays with us for more than 12 years—a true testament to our supportive workplace and strong values.

What We Stand For — Where Work is Fun and Values Matter!

At Jordan's, we live the J-Way. Every day, our team embodies values that make a real difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.

We Make Work Fun – yes, fun! Because great energy fuels great work

Key Responsibilities

• Lead the development and optimization of the integrated marketing calendar, aligning campaigns with key retail moments, promotional cycles, and seasonal priorities
• Translate business and merchandising objectives into clear, actionable marketing briefs, aligning cross-functional teams and agency partners on strategy and execution
• Own end-to-end execution of omni-channel campaigns across digital, e-commerce, PR, social, lifecycle, and in-store marketing channels
• Establish and manage campaign processes, timelines, budgets, and deliverables to ensure strong execution and operational excellence
• Leverage consumer insights, market trends, and competitive intelligence to identify high-impact marketing opportunities
• Partner with analytics teams to monitor performance, measure success, and optimize campaigns to drive traffic, conversion, and revenue growth
• Coordinate product launches, promotions, and seasonal campaigns, ensuring alignment with merchandising strategies and brand priorities
• Act as a brand steward, ensuring consistency and quality across all customer touchpoints
• Stay informed on retail, consumer, and competitive trends, bringing forward new ideas and opportunities for growth

Qualifications

• Bachelor's Degree or equivalent experience
• 5+ years of experience in consumer marketing, preferably within retail or a similar industry
• Strong experience leading integrated, omni-channel marketing campaigns
• Deep understanding of digital marketing, e-commerce, and customer engagement strategies
• Strong business acumen with the ability to solve complex problems and drive results
• Highly organized with strong project management skills and the ability to manage multiple priorities
• Strategic and creative thinker with the ability to translate ideas into execution
• Strong leadership and cross-functional influencing skills
• Excellent communication and presentation skills, including experience developing briefs and campaign plans
• Entrepreneurial mindset with the ability to build, improve, and scale processes

Pay Range: $100,000.00 - $125,000.00 per year. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Jordan's Furniture is an Equal Opportunity Employer.