Booking Coordinator / Customer Service Representative

Job Description

Job Description

Apollo Roofing Company – Walnut Creek, CA

Apollo Roofing is a family-owned roofing company that has been growing year after year. We’ve built our reputation on taking care of our customers—and just as importantly, taking care of our team.

We’re not looking for someone to fill a temporary job. We’re looking for someone who wants to build a long-term career with a company that invests in its people, promotes from within, and continues to grow.

Many of our team members have been with us for 4–5+ years, and that’s exactly the kind of environment we’ve worked hard to create.

What You’ll Do

* Schedule appointments and manage customer bookings

* Dispatch appointments and coordinate with our sales team

* Answer inbound customer calls with professionalism and care

* Provide exceptional customer service throughout the customer journey

* Assist with administrative and office tasks

* Help keep daily operations organized and running efficiently

What We’re Looking For

* Customer service experience

* Dispatching and scheduling experience

* Administrative/office experience

* Excellent communication and organizational skills

* Ability to multitask in a fast-paced environment

* Positive attitude, reliability, and strong work ethic

* Someone looking for a long-term opportunity—not a temporary stop

What We Offer

* Starting pay: $25/hour

* Full-time position

* Opportunities for advancement as the company continues to grow

* Stable, supportive, family-oriented work environment

* A team that values loyalty, professionalism, and personal growth

If you’re dependable, enjoy helping people, thrive in an organized office environment, and want to grow with a company that truly values its employees, we’d love to meet you.

Location: Walnut Creek, CA

Apply today and become part of the Apollo Roofing family.