Assistant Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager - JLL

What this role involves - JLL has an exciting opportunity for an Assistant Facilities Manager to support our client's high rise facility. In this role, you will provide customer service to clients while directing the site’s vendors & contractors delivering facilities management services in a professional office environment. You will achieve the expected level of service delivery as described in the Service Level Agreements and measured by KPIs. 

What your day-to-day will look like:

• Oversee the site maintenance and facilities services including janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.
• Manage facility management vendors to ensure they arrive on time and know where on the site to perform their duties.
• Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per the service level agreements.
• Ensure compliance with all health and safety, environment, and risk management policies and procedures in conjunction with the site manager(s).
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception, and mail services

• Support the site manager(s) in the implementation of short and long-term projects to maintain the facility.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Coordinate internally with other teams which may include client meetings, conferences, and food services.
• Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.

• Assist the account team in achieving and exceeding financial targets and key performance indicators.
• Assist with the annual budgeting and forecasting processes for the site/s as well as understanding & interpreting monthly spend reports (actual vs. budget, variance, etc.)
• Manage vendor work orders, invoices, and payments through the Corrigo (CMMS) & financial management technologies.
• Help develop and approve the annual capital plan for each building, interfacing closely with the client
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Participate in the performance management program and personal development planning

Required Qualifications:

• Associate's or Bachelor’s degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years facility / property management / assessment / operations experience or in a related field
• Proficient in a range of information technology tools and platforms.
• Knowledge of standard commercial real estate, business and accounting practices
• Understanding of financial impact of building concerns (expense and capital planning)
• Basic understanding of Facility Management concepts and technical knowledge of building systems
• Proven track record of excellent internal and external customer service
• Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)

Preferred Qualifications :

• Experience managing facilities within financial services, banking or related industry

Location : Miami, FL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.