Licensed Veterinary Technician Medical Staff and Floor Manager

Position Summary Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC) – a vital member of the veterinary medical team supporting high‑volume spay/neuter surgeries (HQHVSN) and primary pet care (PPC) for cats and dogs in underserved communities in New York, Miami, and Los Angeles. Responsibilities Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy, and patient recovery. Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC. Use low‑stress, gentle animal‑handling techniques to provide a safe and compassionate environment. Communicate effectively with clients using a kind, non‑judgmental approach – assist with intake, obtain history, and discharge patients. Oversee workflow on the clinic floor and ensure that all medical staff efficiently use their time and skills to help the optimal number of patients daily. Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, and foster understanding and commitment to ASPCA’s mission. Ensure staff consistently deliver high‑quality patient care and adhere to CM’s standard operating procedures and guidelines. Coach nursing staff to handle patients in a gentle, low‑stress manner and to communicate effectively with clients, gathering patient history with open‑ended questions. Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs; monitor drug logs for accuracy and report issues to clinic director. Monitor staff rest and meal breaks and ensure adherence to time‑and‑attendance guidelines. Train and onboard new nursing team members, including hands‑on skills training and weekly online training modules; monitor trainees’ progress and provide developmental feedback. Assist with training rotating interns, residents, veterinary, and technical students through coaching, discussion, and demonstration. Serve on the CVC Leadership Team; support a culture of kindness, respect, belonging, and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation, and feedback. Work with the CVC Leadership Team to achieve daily clinic goals; lead a culture of safety and security in the clinic, report safety incidents promptly, and address root causes. Assist with hiring new staff, schedule nursing staff for optimal coverage, manage team time‑and‑attendance, and facilitate daily huddles. Meet regularly with the CVC management team; provide open communication, feedback, and solutions when needed; attend required workshops or meetings. Education & Work Experience Graduate from an accredited school of veterinary science technology (2‑ or 4‑year program) or the equivalent as determined by the New York State Education Department. Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high‑volume spay/neuter surgery strongly preferred. Minimum two years people‑management experience. Qualifications Current New York State Veterinary Technician License. Work well within a team and communicate effectively with all levels of staff. Desire to serve clients in a kind, helpful, and nonjudgmental manner. Ability to thrive in a fast‑paced, challenging environment. Strong interest in animal welfare and serving underserved communities. Excellent animal‑handling skills. Can lift and carry 40‑plus pounds repeatedly during the day with assistance. Able to work standing for 8+ hours. Fear Free® Shelter certification required within 60 days of hire. Ability to exemplify ASPCA’s core values and behavioral competencies. Language English (Required). Spanish (Preferred). Compensation Target hourly range: $44.24 – $46.64. Sign‑up bonus: $1,500. Retention bonus: $1,500 after one year of service. Salary may increase beyond the maximum hiring range based on performance. Benefits Paid vacation, sick time, and personal time. Three paid continuing education days and CE stipend. Ten paid holidays. Medical, dental, and vision insurance. Pre‑tax dependent care and health flexible spending accounts. 401(k) with generous employer contributions after one year. Employer‑paid life and long‑term disability insurance. Room to grow through robust professional development programs. Work Schedule and Location Monday – Friday, 8‑hour schedule (flexibility to work occasionally beyond the scheduled workday). On‑site at the Community Veterinary Clinic. Occasional trips to mobile clinics may be required. Schedules are subject to change at the sole discretion of the ASPCA. #J-18808-Ljbffr ASPCA