Concierge Attendant - Sheraton

Job Description

Job Description

Be the VIP experience! As a Concierge Attendant (Club Lounge Attendant) at Sheraton Duluth Hotel, you'll create memorable moments for our guests by providing personalized service, sharing local recommendations, and ensuring our Preferred Guest Club Lounge is welcoming, well-stocked, and inviting. If you enjoy connecting with people, anticipating needs, and helping guests make the most of their stay, this is the perfect role for you.

Plus, enjoy benefits that go beyond the hotel:

• Discounted Marriott hotel room rates for personal travel
• Exclusive Friends & Family Marriott travel discounts
• Employer-paid life insurance
• Fully vested 401(k) company match program for team members age 21+

Bring your hospitality, local knowledge, and passion for service—we'll provide the opportunity to grow with one of the world's leading hotel brands.

This is a Sherman Associates owned Marriott International, Inc franchised location.

Schedule: We are currently seeking part-time availability to shifts on weekday mornings from 6-10:10 am, 2-3 days/week.

Pay: $16/hour!

Essential Functions

• Coordinates special events or special projects as assigned.
• Serves alcoholic beverages, non-alcoholic beverages and food, in the Club Lounge.
• Checks identification of guests to ensure guests are of legal age to consume alcoholic beverages.
• Cleans and maintains the serving space.
• Ensures safe and proper food handling techniques are followed.
• Problem-solves guest related issues.
• Responds to inquiries with accurate information regarding hotel features, services, and assistance.
• Knowledgeable of daily functions, VIP's and any other special events occurring in or pertaining to the hotel.
• Cleans and sanitizes work areas, utensils, and equipment.
• Cleans service and guest seating areas.
• Checks temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
• Stocks customer self-service stations with paper products, snacks, and beverage preparation items.
• Completes other tasks and duties as assigned based on business needs.

Minimum Requirements

• Previous hotel/hospitality or related service industry experience is strongly preferred.
• Must be able to pass required Alcohol service training.
• A passion for the mission, vision, and values of Sherman Associates.
• Shifts may vary due to the specific needs of the hotel.
• Knowledge of Food Handler's Illness guidelines.