Proposal Manager

Proposal Manager

The Proposal Manager is responsible for leading and overseeing all aspects of the bid and proposal process for Pharmacy Benefit Management (PBM) bids, including accurate, timely, and competitive responses to Request for Proposals (RFPs), Requests for Information (RFIs), and special projects for high-visibility, complex new sales and retention projects. The Proposal Manager will drive successful delivery of high-quality proposals in support of the company's aggressive growth goals. This position requires a proposal professional with diverse skills, including strategic leadership, project management, writing and editing, process management, and personnel oversight. This role supports growth and retention across all lines of business and interacts with business partners and subject matter experts from all areas of the company. The candidate must be able to adeptly maneuver between independent bid projects and team initiatives to provide strategic guidance, oversight, and direction. Proposal writing team will report to the Proposal Manager who will drive team development from onboarding of new team members to individual and team improvement planning. Responsibilities do not include content development or library maintenance, though support and coordination with these needs is required.

Essential Duties & Responsibilities

• Own and oversee a complete proposal development process and be accountable for the successful submission of all company proposals and bids as well as follow up and best and final offer responses
• Ensure accuracy, completeness, and timely submission of all proposals and relevant bid deliverables
• Review incoming requests and assign project lead based on complexity, market knowledge, and resource availability
• Lead daily touchpoints with the proposal and content teams providing strategic direction, escalation support, and guidance
• Own and maintain all associated team tools to ensure efficient, accurate, and high-quality proposal outputs
• Drive the development of compelling content focused on communicating our value proposition for each specific opportunity and provide input for other team members to improve in this area
• Collaborate with cross-functional business partners and subject matter experts on various projects while developing individual and team-wide working relationships including fostering high-quality communication
• Improve proposal responses by reviewing, evaluating, and directing the enhancement of boilerplate information to speak to specific opportunities to make sure strategic responses are provided, well-written, and effectively convey the WellDyne brand story and value proposition
• Actively participate in all key and high-visibility proposal projects from initiation through completion
• Possess an understanding of project management processes and procedures and adhere to strict deadlines
• Lead onboarding and training of new and existing team members including development and maintenance of training plans
• Manage dynamic ongoing team improvement projects based on key company initiatives, team insights, and strategic development plans
• Other duties as assigned

Education and Experience

• Bachelor's Degree in marketing, journalism, English, or another business-related field
• Eight or more years as a Senior Proposal Writer
• Required experience includes more than 5 years of experience with:
  • Proposal writing and project management (ownership of the full process, not individual components)
  • Pharmacy benefit management industry
  • Successful support and coordination with a content team
  • Development and maintenance of processes and documentation
  • Advanced Microsoft365 app skills

Knowledge, Skills, and Abilities

• Excellent writing, editing, and communication skills including grammar and punctuation
• Demonstrated project management experience
• Must have advanced attention to detail with the ability to prioritize and meet deadlines
• Strong strategic understanding of pharmacy benefits and operations
• Strong interpersonal relationships
• Strong research/analytics and problem-solving skills
• Ability to work in a fast-paced environment with little supervision
• Analytical ability to assess complex situations and exceptional creativity to provide solutions
• Ability to respond to questions from groups of executives, managers, and cross-functional partners
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Project management skills, with the ability to manage multiple complex projects simultaneously without compromising quality

Work Environment / Physical Demands

This position is remote but does require prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard phone equipment.