Operations Support Manager

The Operations & Administrative Manager serves as a critical member of our support team, helping ensure the efficient operation of our administrative, logistics, fleet, HR, and office functions. The ideal candidate is highly organized, detail-oriented, comfortable working independently, and capable of balancing multiple priorities in a fast-paced environment. This role is perfect for someone who enjoys problem-solving, improving processes, and helping an organization run smoothly. This is an in-office position based at our Durham, NC headquarters. Remote work is not available. Candidates outside the area must be willing to relocate at their own expense. Key Responsibilities: Administrative & Office Operations Provide administrative support to company leadership and operational teams Manage company correspondence, including mail, email, phone messages, and general inquiries Maintain office, warehouse, and employee supply inventories Organize and maintain physical and electronic records Assist with employee onboarding and offboarding activities Handle sensitive and confidential information with professionalism and discretion Serve as a professional point of contact for employees, vendors, customers, and business partners Operations, Fleet & Logistics Support Coordinate and track vehicle maintenance schedules, fleet records, expenses, invoices, and documentation Assist with fleet logistics, towing requests, service appointments, and operational support needs Monitor communications related to collection sites, field operations, maintenance needs, and priority issues Maintain accurate records within company databases, spreadsheets, and operational systems Generate reports and assist with invoicing, data entry, and operational tracking Support process improvements that increase efficiency and organization Human Resources Support Assist with employee documentation and personnel record maintenance Support hiring, onboarding, equipment assignment, and payroll-related administrative functions Help ensure accurate recordkeeping and compliance with company procedures Qualifications: Required Minimum of 1 year of administrative, office, operations, logistics, or related experience Strong proficiency in Microsoft Outlook, Word, and Excel Outstanding organizational and time-management skills Excellent written and verbal communication abilities Ability to manage multiple priorities and meet deadlines with minimal supervision High level of professionalism, confidentiality, and attention to detail Strong problem-solving skills and a proactive approach to work Preferred 3+ years of administrative, operations, or office management experience Bachelor's degree or equivalent combination of education and experience Experience supporting logistics, transportation, warehouse, or fleet operations Experience with invoicing, expense tracking, permits, lease administration, or vehicle maintenance records Ability to learn new systems and technology quickly Experience working in a fast-paced environment with changing priorities What Success Looks Like: The successful candidate will be someone who takes ownership, communicates effectively, stays organized under pressure, and consistently helps move the business forward. You will become a trusted resource for leadership while playing a key role in supporting the day-to-day operations of a growing company. #J-18808-Ljbffr Socket.dev