Lead Technical Escalation Engineer
Datadog
Datadog is seeking a seasoned Technical Escalation Engineer to own the most challenging incidents across our observability and security platform. You’ll collaborate with Engineering, Product, and customers to deliver high‑impact solutions and mentor teams worldwide. You’ll lead escalations, build diagnostic tools, and help shape product direction while deepening expertise in Datadog Logs, GROK, JSON, and log pipelines. #J-18808-Ljbffr Datadog
$85k - $124k
...About the Team As Datadog’s in‑house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success... ...as the product evolves. Investigate complex escalations, lead high‑stakes technical calls, and drive solutions for our...SuggestedWork at officeImmediate startWorldwide- Sharecare is seeking a Customer Service - Escalations team member to handle escalated inquiries and provide Help Desk support. This role requires at least two years of customer service experience and strong communication skills. You will be responsible for researching member...Suggested
$107k - $147k
...Employee US Job Title: Staff Engineer, Program / Project Management... ...design engineers and other technical engineers working on specific... ...technology, organizationally). Lead cross‑functional, global core... ...move projects forward (incl. Escalation and reporting to Management...SuggestedWork at officeRemote work- ...edge over the competition. Job Description Description: L3 Technical Support Engineer Location 1 - MTV CA Location 2 - Cambridge MA Job... ...environments, applications and tools. Handle first level technical escalations as part of a support desk. Job Responsibilities Process...SuggestedPermanent employmentTemporary work
$100k - $110k
...Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing... ...IT systems, including troubleshooting and resolving escalated technical issues. Respond to user inquiries via phone,...SuggestedLocal areaRemote work$83k - $105k
...We’re looking for a network engineer to join our growing network and... ...agreed schedules Work with technical architects, project managers... ...improved and, where agreed, lead or assist with the implementation... ...utilization Provide 24×7 escalation support as needed Required Experience...Temporary workRemote work- ...productive by delivering reliable, high-quality technical support across our offices worldwide. Made up of 16 engineers across EMEA, APAC, and the US, we work... ...and tasks, following in-house procedures and escalation processes received through Roku’s ticketing system...Local areaRemote workWorldwideMonday to ThursdayFlexible hours
- Camunda is seeking a Senior Technical Writer to be embedded with product teams, owning documentation... .... You will work closely with engineers, product managers and designers to ensure... ...across AI product documentation. You will lead from concept through release, advocate...
$130k - $170k
...Incident Response Lead At WHOOP, we're on a mission to unlock human performance and... ...you will serve as the primary internal escalation point and hands-on responder for security... ...remediate threats. This is a highly technical individual contributor role with significant...Full timeWork at officeRelocation- ...service-focused environment. If you are a technically proficient, nimble, user-focused and... ...Client Support Services, the AI Enablement Lead oversees key enterprise client... ...appropriate safeguards are in place. Escalate service issues and coordinate remediation...Full timeTemporary workWork experience placementWork at office2 days per week1 day per week
- ...Front End Lead Join a team of more than 30,000 team members, comprised of our Club... ...mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a... .... Assists Members with operations and technical difficulties. Collects payments via cash...Weekly payFull timeFlexible hours
- ...to cannabis. Ethos Cannabis partners with Jefferson Health, a leading academic medical center, to collect and analyze real-world data... ...Shift Lead also provides direct customer support, helps resolve escalated concerns, promotes an educational and welcoming atmosphere, and...Full timeFlexible hoursShift workAfternoon shift
- ...integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment... ...a quick response time to member feedback, complaints, and escalate issues to club management as necessary. Navigate basic questions...16 hoursTemporary workPart timeLocal areaShift workWeekend work2 days per week
$160k
...Description We are seeking a Team Lead, Customer Support to serve as a... ...of a team of 8-10 Support Engineers. You will bridge the gap between frontline technical troubleshooting and strategic... ...departmental goals, manage technical escalations, and help serve as a voice of...Work at officeRemote workHome officeFlexible hours$175k - $425k
...Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates,... ...improvement Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of...Daily paidFull timePart timePrivate practiceLocal areaShift work2 days per week3 days per week$48 per hour
Clean Harbors in Breslau, ON location is currently looking for a Lead Heavy Duty Mechanic to join our team. This position is... ...and trailers; ~ Familiarity with the various types of diesel engines; ~ Ability to oversee, coach and mentor all apprentices and other...Full timeCasual workWeekend work- ...flexible Agentic SDLC Platform for modern engineering organizations. Following our recent $100... ...rapidly, fueled by the industry’s leading product, and by the constant innovation... ...developers work. Port is seeking an experienced Technical Success Engineer with a strategic...Work at officeFlexible hours
- ...you to join our team. Through industry-leading innovation our company has forged a legacy... ...Primary function Act as internal technical consultant for electrical, mechanical or... ...preconstruction to assist owner and Architect Engineer. Manage equipment start-up turnaround...Contract workFor subcontractorLocal area
$25 - $29 per hour
...join our amazing team and work from home! The Bankruptcy Team Lead will be responsible for monitoring residential mortgage loans in... ...overall quality and performance of the Bankruptcy processes Handles escalated calls from either the borrowers and attorney that call for...Extra incomeWork experience placementWork from home$73.8k - $218.8k
...track to a better way to work. Workday Certified Financials SCM Lead - H&PS: Primary Responsibilities Manage teams in the... ...Manage resources and budget on client projects Serve as the escalation point for critical functional issue resolution Provide subject...Work experience placementSecond jobLive inWork at officeLocal area$154.4k - $242.55k
...grounded in purpose and be empowered to deliver your best. The Lead, Contract Management is an experienced professional managing the... ...negotiation, execution, and ongoing contract administration, escalating complex or high‑risk decisions to leadership as appropriate. Draft...Minimum wageOngoing contractContract workTemporary workLocal areaRemote work$22 - $25 per hour
...Floor Lead (Retail) (Part-time) Since 2015, Mejuri has reimagined what fine jewelry can be in a modern worldshifting it from a traditional... ...internal, external and administrative loss of product. Escalations: Participate in Identify and escalate opportunities, gaps,...Hourly payPart timeWorldwideWeekend workAfternoon shift$90k - $120k
CircleBlack is looking for a Client Success Lead to own the day-to-day success of a... ...coordinate across support, onboarding, product, engineering, sales, and leadership to move issues,... ..., meeting notes, health indicators, escalation histories, renewal inputs, and follow‑up...$120k - $150k
...decisions. Datavant is trusted by the world’s leading life sciences companies, government... ...environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are... ...prioritizing, and knowing when and how to escalate complex edge cases effectively Influence...- ...experienced Senior Teleoperations Lead to oversee robotics... ...contact between field operations, engineering teams, and client stakeholders... ..., autonomous systems, technical operations, control room environments... ...and quality standards Escalate technical issues and coordinate...Shift work
$132.5k - $302.4k
...results-oriented Oracle Utilities Deployment Lead with the planning discipline and... ...criteria. Coordinate across functional, technical, infrastructure, data conversion, and client... ...event, tracking task completion, escalating blockers, and reporting status to program...Work experience placementWork at officeLocal areaWeekend work$23.15 - $31.16 per hour
...Lead Medical Assistant When you join the growing BILH team, you're not just taking a job, you're making a difference in people'... ...direction and oversight related to compliance and regulatory matters, escalating concerns to the Practice Manager as appropriate Support team...Hourly payWork at officeShift work- Sharecare is a digital health company seeking a Help Desk Associate to support the Customer Service Team and handle escalated member concerns at a medical facility in Somerville, MA. The role begins on-site with a planned transition to a hybrid work setup. Ideal candidates...Local area
$114k
...We are seeking a Recruiting Coordination Lead to support our growing recruiting... ...point of contact for complex scheduling escalations. WHAT YOU’LL DO Lead & Mentor: Manage... ...leadership or mentorship experience is a plus). Technical Savvy: Strong knowledge of applicant...Full timeWork at office3 days per week$115k - $140k
...of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital... ...foundation and advanced analytical and technical skills to join its Corporate FP&A team.... ...-solver who can work independently and escalate appropriately. Track record of creating...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week
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