Chief Quality Officer Opportunity Serving Our Nations Hero's'

Chief Quality Officer (CQO)

Location: Ralph H Johnson Health Care System
Reports to: Chief of Staff

As the Chief Quality Officer (CQO) , you will lead the organization’s mission to achieve excellence in clinical quality outcomes, patient safety, and value-based care. This role is central to fostering a High Reliability Organization , promoting a Just Culture , and embedding safe, reliable processes throughout healthcare delivery.

Key Responsibilities

Strategic Leadership

• Collaborate with the Quality Data SAIL coordinator, Infection Control Team, Surgical Quality, Chief Informatics Officer and Executive Leadership Team, to implement strategies for exceptional quality and patient safety outcomes.
• Drive initiatives that advance high reliability principles and advocate for a Just Culture across the organization.

Collaboration and Integration

• Partner with the Chief of Staff, Medical Director, and Quality Management team to integrate quality programs throughout the healthcare system.
• Work with physicians, hospital leadership, and multidisciplinary teams to identify vulnerabilities, apply human factors and system principles, and prevent adverse events.

People Management

• Oversee departmental staff activities to ensure quality, productivity, and operational excellence.
• Manage employee engagement, staffing levels, budget compliance, hiring, termination, coaching, and policy development.

Service Excellence

• Establish priorities and functional standards to deliver superior service and achieve high patient satisfaction.
• Actively participate in committees, educate medical staff, and serve as a liaison to maintain a competent and engaged workforce.

Qualifications

• M.D. or D.O. degree and a minimum of five (5) years of progressive managerial experience in healthcare and seven (7) years of progressive quality improvement experience required.
• Board certification in a clinical specialty.
• Advanced degree in healthcare administration, business, or a related field preferred.
• Extensive experience in quality management, patient safety, and healthcare leadership.
• Strong understanding of regulatory requirements and accreditation standards.
• Excellent communication, leadership, and collaboration skills.
• Proven ability to drive change initiatives and foster a culture of continuous improvement.

Interested in this opportunity? Apply now