Field Service Technician

Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Experience in mechanical bolting, heat treating, or field machining preferred.
• Experience performing maintenance and turnaround services to refining, chemical, midstream, and power.
• High School Graduate or General Education Degree (GED) preferred.
• Possess a current TWIC card or have the ability to obtain one.
• Valid driver license with a clear driving record
• Demonstrated mechanical ability.
• Must be able travel a minimum of 75% of the time.

Knowledge, Skills and Abilities

• Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check.
• Ability to work at heights or in enclosed spaces.
• Accuracy – Ability to perform work accurately and thoroughly.
• Detail Oriented – Ability to pay attention to the details of a project or task.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Working under pressure – ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice.
• Accountability – Ability to accept responsibility and account for his/her actions.

Essential Functions

• Perform onsite bolting, heat treating or field machining work at customer locations.
• Troubleshoot onsite equipment and determine the proper methods fulfill customer’s needs and specific applications.
• Operate a variety of tools for field work.
• Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork.
• Keep a clean and safe working environment and optimize space utilization.
• Communicate and cooperate with supervisors and coworkers.
• Meet and communicate with customers in a professional manner.
• Operate and preventively maintain company tools, equipment, and vehicles.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Work in accordance with all safety regulations
• Other duties as assigned

Physical Demands

Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift up to 50 pounds occasionally.

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