Account Manager

We are a well‑established independent insurance agency of over 50 years in the Bloomfield area looking for a Full‑time Personal Lines Account Manager. The Personal Lines Account Manager will serve our personal insurance clients and offer them first‑class service. Responsibilities Assist clients with claims, billing questions, policy changes, and payment options Quote new insurance policies in a timely manner Review policies for accuracy and contact clients to discuss their needs Review risks with underwriters from the different insurance carriers that we represent Educate clients on insurance coverages Develop a good rapport with clients and provide them with exceptional service Connect with current clients to regularly review their changes and coverages Skills Professional communication with customers, co‑workers, insurance carriers, and other contacts Experience managing insurance policies from multiple insurance carriers Computer literate Requirements At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered) Strong attention to detail Strong verbal and written communication skills Strong work ethic and positive attitude Ability to resolve practical problems Strong ethical behavior Demonstrate respect and courtesy to everyone Computer literacy in Windows operating system, Microsoft Office (Word and Excel) Preferred License and Education Current New York State Property & Casualty Insurance license (applicants not currently licensed will receive professional training and licensing preparation and must be able to pass the NY State licensing exam after the training period) Associate degree or equivalent Benefits 401(k) 401(k) matching Paid time off Bonus opportunities Job Type: Permanent Pay: $18.00 - $27.00 per hour Weekly day range: Monday to Friday Work setting: In‑person, Office Bloomfield, NY 14469: Reliably commute or planning to relocate before starting work (Required) #J-18808-Ljbffr