Accounts Receivable Specialist
U.S. Legal Support
Accounts Receivable Specialist
U.S. Legal Support is seeking a reliable, customer-focused, and highly organized Accounts Receivable Specialist to support high-volume collections and client account management. This role is responsible for engaging with a portfolio of legal firms to ensure timely invoice payment, reduce days sales outstanding (DSO), and deliver exceptional customer service. The ideal candidate thrives in a fast-paced, performance-driven environment and brings strong communication, problem-solving, and time management skills.
Essential Duties and Responsibilities
- Manage a portfolio of 700–1,000 client accounts, driving timely collections and reducing assigned DSO.
- Conduct high-volume outbound phone and email outreach, averaging up to 70 firms per day in a performance-based environment.
- Process payments, create disputes, and resolve Tier 1 billing inquiries accurately and efficiently.
- Research and resolve invoice discrepancies, coordinating with internal field offices as needed.
- Schedule and conduct systematic follow-ups, escalating delinquent accounts to leadership when appropriate.
- Maintain professional, courteous, and solution-focused communication with all clients.
- Accurately document collection efforts and account activity within internal systems.
- Perform additional duties and special projects as assigned.
Qualifications & Requirements
- High school diploma or equivalent required.
- Minimum of 1 year of relevant work experience (accounts receivable, collections, customer service, or billing support).
- Strong verbal and written communication skills.
- Exceptional organizational skills with the ability to prioritize in a high-volume environment.
- Customer-focused mindset with professional phone presence.
- Strong attention to detail and problem-solving skills.
Work Location & Schedule
- Location: Houston, TX – Onsite
- Schedule: Monday – Friday | Standard business hours
Benefits & Perks
At U.S. Legal Support, we believe in taking care of our team. We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Paid parental leave
- LifeLock identity protection
- Pet-friendly workplace
- Team engagement activities and events
- Career development opportunities
Vacancy posted 1 day ago
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