Front Desk Receptionist
Teamware Solutions
Job Role: Front Desk Receptionist
Location: Indianapolis, IN 46204
Duration: 6+ Months
MUST HAVE:
• PHONES : Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.
• PHONE LOG : Calls received will be entered into a log.
• VOICEMAILS : Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.
• GUESTS/VISITORS/CAMERAS : Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department.
• Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location.
• Watch lobby cameras for foot traffic or suspicious visitors.
• CONTACT LISTINGS : Maintain a current contact listing for the agency and important numbers listing.
• PACKAGE DELIVERIES : Notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk.
• SCANNING: back up for assisting with scanning old paper files into an online electronic software system.
• ADMINISTRATION: various administrative assistance duties as needed.
Location: Indianapolis, IN 46204
Duration: 6+ Months
MUST HAVE:
• PHONES : Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.
• PHONE LOG : Calls received will be entered into a log.
• VOICEMAILS : Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.
• GUESTS/VISITORS/CAMERAS : Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department.
• Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location.
• Watch lobby cameras for foot traffic or suspicious visitors.
• CONTACT LISTINGS : Maintain a current contact listing for the agency and important numbers listing.
• PACKAGE DELIVERIES : Notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk.
• SCANNING: back up for assisting with scanning old paper files into an online electronic software system.
• ADMINISTRATION: various administrative assistance duties as needed.
Vacancy posted 3 days ago
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