Float Admin Assistant (DFLTADMIN-01) (MON-FRI, 8AM-5PM)

Job Description

Job Description

Join New Freedom – Where Second Chances Become Bright Futures

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Want to see if you’re a great match for this position? Take our Criteria Assessment today to find out! Use this link to complete your assessment: Criteria Assessment - ADCRR Admin Float

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At New Freedom , we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong .

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We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters —and a team that works hard to deliver on it

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The Administrative Assistant (Float) provides critical administrative, coordination, communication, and member support services across New Freedom's ADCRR programs. This role serves as a versatile resource capable of supporting multiple program locations and departments while helping ensure exceptional member care and operational excellence. The Administrative Assistant works closely with members, staff, and leadership to coordinate services, maintain accurate records, support scheduling and referrals, and contribute to a welcoming, organized, and mission-focused environment.

This role is ideal for someone who:

• Thrives in a fast-paced, highly collaborative environment
• Enjoys balancing multiple priorities and responsibilities
• Is highly organized and detail-oriented
• Takes initiative and adapts quickly to changing needs
• Finds fulfillment in supporting individuals on their path to successful reentry and recovery
• Enjoys working with data, systems, and operational processes while maintaining a people-first approach

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• Coordinating member outreach, scheduling, referrals, and intake support
• Managing administrative tasks, records, documentation, and data entry
• Creating reports and analyzing data using Excel and internal systems
• Assisting members with appointments, program access, and service navigation
• Ensuring accuracy, confidentiality, and compliance in all administrative processes
• Providing cross-functional support to staff, leadership, and ADCRR program operations

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• Members receive timely, professional, and compassionate support
• Referral, intake, and scheduling processes run smoothly and efficiently
• Reports and administrative records are accurate, organized, and completed on time
• Communication between members, staff, and leadership is clear and effective
• Operational issues are identified early and addressed proactively
• Team members view you as a dependable, resourceful, and solutions-oriented partner
• You consistently contribute to a positive experience for members and staff while supporting New Freedom's mission of creating successful second chances for those we serve

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• High school diploma or GED
• Minimum age of 21 years
• Valid Arizona driver's license
• Strong written and verbal communication skills
• Excellent organizational, time management, multitasking, and problem-solving abilities
• Advanced proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams
• Strong Excel skills, including pivot tables, data manipulation, reporting, and analysis
• Ability to work independently and collaboratively within a team environment
• Strong attention to detail and ability to adapt to changing priorities
• Ability to successfully obtain ADCRR contractor badging and pass all required screenings and clearances
• Associate's or Bachelor's degree in Behavioral Health or a related field preferred
• Experience in healthcare, behavioral health, corrections, community services, or a similar environment preferred
• Experience working with electronic health records (EHR/EMR) systems preferred
• CPR/First Aid certification preferred
• Crisis de-escalation certification (Safety-Care, CPI, or equivalent) preferred

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This position is primarily onsite and supports multiple ADCRR-related program locations as needed. Some hybrid or remote work opportunities may be available based on business needs.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Frequent computer and office equipment use
• Prolonged periods of sitting, standing, and walking
• Occasional local travel between program sites and facilities
• Ability to work effectively in both office and correctional-system-related environments
• Ability to manage multiple tasks and priorities throughout the workday

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We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.

If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization —we want to hear from you.

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New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.

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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission — to turn second chances into powerful comebacks."