Senior Manager, Product Management, Client Trust

Your Role at Sephora: As Sr. Manager, Product, Client Trust, you will define and execute Sephora's Client Trust product strategy across Account Security and Content Discovery & Accessibility. Your efforts will shape secure, inclusive, and trusted digital experiences for our clients across web, mobile, and in‑store channels. What You'll Do: People Leadership & Team Development – lead, coach, and develop a team of Sr. Product Managers and Product Managers across two Tech PODs, setting expectations and supporting career growth. Product Strategy & Vision – define and evolve the multi‑year Client Trust product vision in partnership with Business and Technology Leadership, ensuring alignment across Account Security, Content Discovery, Accessibility, and Compliance. Account Security & Fraud Mitigation – own and drive product outcomes related to account security and fraud mitigation, partnering with Engineering, Legal, Risk Management, and Data Privacy to reduce risk and protect our clients. Content Discovery, Accessibility & Compliance – lead product strategy and execution for content discovery and accessibility, ensuring Sephora's digital platforms are inclusive, compliant, and optimized for trusted content experiences. Cross‑Functional Execution & Delivery – drive roadmap prioritization, dependency management, and delivery across Engineering, UX, Legal, Privacy, and Analytics; establish guardrails for AI‑assisted development and AI coding agents to improve velocity, quality, and operational resilience. Stakeholder & Executive Communication – proactively communicate Client Trust strategy, progress toward business and team goals, early risk detection, and identified trade‑offs to senior leadership and key stakeholders. What You'll Bring: 8–10+ years of Product Management experience in digital, platform, or consumer‑facing products, with a strong track record of driving complex roadmaps from vision to delivery. 3–5+ years of people management experience leading Product Managers, with demonstrated ability to coach, develop, and inspire high‑performing teams through change and growth. 5+ years of experience owning complex, cross‑functional product domains, ideally within e‑commerce, including areas such as SEO & AI Search Optimization, Account Security & Fraud Mitigation, User‑Generated Content Discovery, or Digital Regulatory Compliance. Experience leading product teams through significant platform or operating‑model change, including the definition and execution of AI‑assisted or AI‑native product development practices. Executive‑level communication and storytelling skills, with the ability to influence stakeholders, align cross‑functional partners, and clearly articulate strategy, risk, and trade‑offs. Bachelor's degree in Business, Computer Science, Engineering, or a related field — or equivalent experience. What You’ll Get: The annual base salary range for this position is $220,500.00 – $221,000.00. Base salary depends on qualifications, experience, skills, education, certifications, and other legitimate business factors. Individuals may also be eligible for bonuses. This posting is for a minimum of five days. Caring Community. Collaborate with teammates passionate about innovation and industry advancement. Fulfilling Path. Opportunities that challenge, stretch, and develop your skills. Meaningful Work. Make tangible impacts on consumers, the industry, and society. Rewards as Unique as You: Health. Choose a healthcare plan that fits you and your family’s needs with medical, dental, and vision coverage. Sephora fully covers disability and life insurance. Wealth. Competitive 401(k) with 4% match, FSA, HSA, and a Student Debt Retirement plan that qualifies student loan payments for the 401(k) match. Balance. Empowering work/life balance with PTO, flexibility, protected leave, and more. Growth. Career growth built into every role, with access to training, development, and tuition reimbursement. Perks. 30% discount on all merchandise/services, opportunities for free product, and flash sale discounts on LVMH brand products. Support. Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse, plus volunteer and donation matching. Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr sephora.com