Dental Treatment Plan Coordinator @ Towncare Dental of Forest Hill

Dental Treatment Plan Coordinator

Towncare Dental of Forest Hill is looking for a Dental Treatment Plan Coordinator in West Palm Beach, FL to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.

Position Overview: As a Treatment Plan Coordinator, you will play a crucial role in guiding patients through their treatment journey, educating them on their options, and ensuring a seamless scheduling and financial coordination process. This position is ideal for individuals who are passionate about patient care, detail-oriented, and skilled in administrative support.

What we offer:

• Flexible scheduling options
• Health, dental, and vision insurance
• Life insurance and disability benefits
• 401(k) plan
• Support for continuing education and professional development
• Modern office with advanced dental technology

Responsibilities:

• Educate, consult, and present patient treatment plans in clear and supportive manner
• Schedule and confirm patient appointments
• Verify and process insurance for clinical appointments
• Maintain accurate and up-to-date patient records and information using dental software
• Collect and process payments for services rendered
• Manage doctors and hygiene schedules as needed
• Support marketing and promotional efforts to drive patient engagement and growth

Qualifications:

• High school diploma or equivalent (required)
• Minimum of 2 years of front office experience, preferably in a dental setting and dental software
• Proficiency in Microsoft Office Suite
• Experience working with various dental insurance plans, coupled with strong communication skills