Business Development Director

Purpose This newly created role will be pivotal in delivering NaughtOne’s growth strategy across North America and will play a key role in achieving our global target of $100M by FY30. The role has a significant impact on regional revenue performance and strategic growth outcomes across the North American market and is responsible for setting direction, translating global sales strategy into clear regional plans and ensuring consistent, high‑quality execution across the team. Responsibilities Develop and implement comprehensive business development plans to meet and exceed business objectives. Identify, evaluate and secure new business opportunities and partnerships. Lead the new business focus and drive the strategies in place to develop long‑term relationships with the identified target market of dealer partners, architects and designers and other key customers. Build and nurture robust relationships across the MillerKnoll family to drive shared growth. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor and report on industry trends, market conditions, and competitor activities to refine strategies. Own the quality and accuracy of our CRM data, ensuring efficient lead routing, accurate reporting and effective sales execution. Line‑manage the USA sales team, including involvement in decisions around recruitment needed to meet the sales agreed targets. Ensure that all new business sales and marketing activities are aligned, clearly coordinated and, where possible, measuring the effectiveness of the activities completed. Track key performance indicators, identify trends and generate actionable insights to inform sales strategy and drive continuous growth. Empower our sales team with the tools, knowledge and processes they need to excel. Attend a wide variety of networking events, industry connected seminars, supplier events and any specific event where it be deemed appropriate networking potential benefitting both the new business target audience. Liaise and submit monthly reports to VP of Global Sales. Qualifications Degree‑level education. Minimum of 5 years of experience in business development, sales, or strategic partnerships within the contract furniture industry. Results oriented – passionate about driving tangible improvements in sales performance and a proven ability to deliver results. Proven track record of leading, empowering and developing a sales team. Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Strategic thinker with strong analytical skills and a problem‑solving mindset – comfortable working with data, identifying trends and drawing actionable insights to inform decision‑making. Ability to work independently as well as part of a collaborative team in a fast‑paced environment. Proficiency in CRM software (Salesforce), data analysis tools, and Microsoft Office Suite. Reporting & Accountability Reporting to the VP of Global Sales, this role has full accountability for leading and developing the North American sales organization comprising six direct reports. Compensation & Benefits Compensation range for this role is $106,605.00 – $138,575.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including: Medical, Prescription Drug, Dental, Vision, Health Savings Account Dependent Day Care Savings Account Life Insurance, Disability and Other Insurance Plans Paid Time Off (including Vacation and Parental Leave), Holidays 401(k) Short/Long Term Disability, and other special perks reserved for our associates. Equal Opportunity & E‑Verify We hire qualified applicants representing a wide range of backgrounds and abilities – we are committed to equal opportunity employment. We honour and celebrate people's individuality, diversity and authenticity. This organization participates in E‑Verify Employment Eligibility Verification. #J-18808-Ljbffr Knoll Inc.