Patient Service Coordinator

Front Office Supervisor

The responsibilities of this job include, but are not limited to, the following:

• Supervising all Front Office employees;
• Registering and discharging patients accurately;
• Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
• Collecting patient payments accurately;
• Answering incoming calls in a warm and friendly manner;
• Submitting monthly staffing schedule for all Front Office employees;
• Reviewing all Front Office reports;
• Implementing established procedures and policies;
• Assisting with training new Front Office employees;
• Ensuring daily deposits are completed correctly;
• Evaluating and completing employee performance evaluations as directed;
• Organizing and conducting Front Office staff meetings;
• Providing positive, warm and friendly customer service in all interactions;
• Fostering teamwork and a positive, professional atmosphere;
• Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

• Employee must be at least 18 years of age;
• High school graduate or equivalent;
• Keyboarding experience required;
• Excellent verbal and written communication skills;
• One year of clerical experience preferred;
• One year of supervisory experience preferred

Salary Range: $26.00 - $31.00, depending on experience.

Benefits and Other Compensation:

Health, Dental and Vision insurance for employees and dependents

Disability, Life and Long Term care insurance

Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

Discounted medical treatment at any Patient First location for employees and immediate family

Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)