IT Support Technician

• Great entry-level opportunity to gain hands-on IT experience.
• Ideal for building skills in a bilingual, professional environment.

About Our Client

The employer is a well-established financial services organization that prides itself on delivering exceptional solutions to its clients. With a focus on high-quality service, the company operates in a collaborative and resourceful environment to meet the needs of its partners.

Job Description

• Provide technical support to users, troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems and applications.
• Monitor and maintain system performance to ensure optimal functionality.
• Respond promptly to support tickets and resolve technical problems effectively.
• Assist in hardware setup, including desktops, laptops, and peripheral devices.
• Collaborate with the technology team to implement system upgrades and updates.
• Maintain accurate documentation of technical issues and solutions.
• Provide training and guidance to users on utilizing technology tools and software.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.


The Successful Applicant

A successful IT Support Technician should have:

• Proficiency in troubleshooting hardware, software, and network issues.
• Strong knowledge of operating systems, including Windows and MacOS.
• Experience with installing and configuring hardware and software components.
• Excellent communication skills to provide clear and effective technical support.
• A proactive attitude toward problem-solving and technology improvements.
• Ability to work independently and as part of a team in a fast-paced environment.

What's on Offer

• Competitive hourly pay between $32.00 and $39.00, based on experience.
• Opportunity to work within a reputable organization in New York City.
• Hands-on experience with diverse technology systems and tools.
• Temporary role offering flexibility and valuable professional exposure.

*This role does not provide sponsorship to work in the US now or in the future!**If you are passionate about technology and enjoy helping others resolve technical challenges, we encourage you to apply for this IT Support Technician position today!

Contact

Lexi Gartenberg

Quote job ref

JN-042026-6997395