Receptionist

Job Description

Job Description

Receptionist

Full Time | 8:30am - 5pm | Monday - Friday Only!

Pay Rate $18 - $20/hour

Our mission is to "Touch People's Lives", and to us, it is more than a mission, it is a way of life!

At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure that impact is positive and uplifting. As a result, the people who live and work here are happy; and it shows!

We welcome all and cherish diversity among our residents and staff, embracing those of all backgrounds, beliefs, and cultures.

Our employees live out our mission each and every day. We are committed to providing care and services that enrich the lives of our residents and employees.

Brooke Grove Retirement Village offers competitive salaries and benefits along with quality training and educational opportunities to include:

• Two comprehensive Medical coverage plans, as well as Dental and Vision
• Life Insurance
• Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan
• Paid Sick, Vacation, and Holiday Time
• Direct Deposit
• Tuition Reimbursement

Responsibilities of a Receptionist:

• Operates telephone console; receives, routes, and transfers calls to appropriate person or location, and takes messages as needed.
• Greet and welcome visitors, determines nature of business, and directs to destination. Monitor and allow access to visitors for doors between Nursing and Rehab Center.
• Prepares identification bracelets, labels, paper chart, and name plates for new residents/patients prior to scheduled admission.
• Inputs new residents/patients into EHR upon arrival at the facility.
• Collects outgoing mail and inter-office mail for distribution to business office. Collect and sort incoming mail for distribution throughout facility.
• Distributes bi-weekly paychecks to staff.
• Submit payroll deductions for staff meals to billing department.
• Collects employee, guests, and volunteer meal orders and records/accepts payment for orders. Organizes and maintains supplies of copy room and reception desk.
• Accepts personal responsibility for creating an environment of respect and kindness.
• Has the ability to maintain assigned work hours.
• Communicates updates or relevant changes to the receptionist team.
• Manage receptionist schedules and coordinates with the team to find coverage, as needed.
• Conducts day-to-day operations in the spirit of Brooke Grove Retirement Village's mission statement

Requirements of a Receptionist:

• High school diploma or equivalent.
• One to two years customer service-related experience and/or training; or equivalent combination of education and experience.
• Computer literacy using Windows OS, Microsoft Office Suite, and Google Suite.
• Prefer current CPR.

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.