Host / Reservationist

Prince Street Hospitality is excited to introduce Romy , our newest restaurant concept. We are seeking a warm, organized, and hospitality-driven Host to join our opening team. As the first and last point of contact for our guests, you will play a key role in creating a welcoming and memorable dining experience while ensuring smooth front-of-house operations.Responsibilities

• Greet all guests with genuine warmth and professionalism.

• Manage reservations, walk-ins, and waitlists using Resy .

• Communicate with guests through Bilt Hospitality , providing timely, accurate, and thoughtful responses before, during, and after their dining experience.

• Communicate accurate wait times and seating availability.

• Coordinate with managers and the service team to optimize table flow.

• Maintain an organized host stand and welcoming entrance.

• Anticipate guest needs and provide personalized hospitality that exceeds expectations.

• Uphold Prince Street Hospitality's standards of hospitality, professionalism, and guest service at all times.

• Minimum 2 years of host experience in a high-volume restaurant.

• Proficiency with Resy reservation management system is required.

• Experience with or the ability to quickly learn Bilt Hospitality guest messaging platform is preferred.

• Excellent verbal and written communication skills with a naturally warm and professional demeanor.

• Strong organizational skills and the ability to multitask in a fast-paced environment.

• A genuine passion for hospitality and creating exceptional guest experiences.

• Availability to work evenings, weekends, and holidays.

The ideal candidate understands that hospitality begins well before guests arrive and continues long after they leave. We're looking for someone who is personable, organized, and detail-oriented—someone who can confidently manage reservations in Resy , communicate with guests through Bilt Hospitality , and provide consistent, accurate, and friendly interactions that reflect the high standards of Prince Street Hospitality.

If you're passionate about hospitality and excited to be part of an opening team, we'd love to hear from you.