Support Services Specialist

Job Title

This position is located in the Administrative Services Division (ASD), Office of the Administrator, National Gallery of Art (NGA). The primary purpose of this position is to assist with the planning, coordinating and overseeing of personal property, logistics and transportation functions to NGA staff.

Job Description

Duties for this position include:

• Assists the supervisor with logistics operations that include the operation, safeguard, maintenance and dispatch of Gallery-owned, commercially leased, and General Services Administration (GSA) leased vehicles. Ensures staff adheres to NGA transportation policies and procedures.
• Monitors Gallery vehicles to ensure they are operated, inspected and maintained in accordance with manufacturers' recommendations and GSA regulations.
• Monitors Gallery fleet vehicles to ensure they are maintained in peak operating condition by performing GSA-mandated routine preventive maintenance and adhering to the manufacturer's recommended service schedules, including any available Recall or Technical Service Bulletin.
• Monitors transportation work order requests to ensure the delivery of timely and quality customer service to stakeholders; and coordinates with dispatcher to reallocate manpower and resources based on workload, customer demands and supervisor instructions.
• Communicates with department, division and executive offices and maintains professional contacts with key NGA managers to provide continuous approvals of the services being provided.