Technical Parts Specialist - Diesel Generators

We are looking for a knowledgeable Technical Parts Specialist to support customers and provide quotes with selecting the correct components and accessories for power generation equipment in Long Beach, California. This Long-term Contract position is ideal for someone who combines strong customer service expertise with a consultative, service-focused approach to sales support. The role centers on helping clients understand technical options, resolve parts-related questions, and secure the right solutions to keep equipment operating reliably.Responsibilities:• Advise customers on suitable diesel generator parts and accessories by reviewing equipment needs, performance concerns, and application requirements.• Support sales activity by preparing part recommendations, identifying complementary items, and strengthening customer relationships through responsive service.• Apply technical knowledge of engines, alternators, controls, cooling assemblies, fuel delivery systems, and electrical components to guide purchasing decisions.• Coordinate with inventory and approved suppliers to locate required items, confirm availability, and help maintain stock coverage for commonly requested parts.• Educate clients on proper part usage, basic maintenance considerations, and troubleshooting steps, while directing more complex service matters to technicians when needed.• Assess reported generator issues and recommend practical replacement parts or related solutions based on operating symptoms and system information.• Process quotes, orders, invoices, shipment updates, and warranty-related documentation with accuracy and timely follow-through.• Keep current on developments in diesel generator products, parts availability, and market trends to provide informed support to customers and internal teams.