Remote 24/7 Contact Center Workforce Manager
$65kJoin Our Team
Talantir is preparing an opportunity for a remote Scheduling Operations Leader in the United States, requiring US citizenship or permanent residency and the ability to pass a Federal Public Trust investigation. The role oversees the SOS Team’s 24/7/365 scheduling, forecasts workload, and designs staffing plans to meet service levels across phone, email, chat, and web channels.
Eligible candidates reside in the U.S., with preference for the DC/Baltimore area, and compensation ranges from $65,000
#J-18808-LjbffrVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote 24/7 Contact Center Workforce Manager in United States vacancy
$70k - $90k
...to their medical appointments. Our contact center is the operational backbone of... ...center operation and are seeking a Workforce & Contact Center Systems Manager to manage workforce planning execution... ...Work Environment This is a remote role supporting a fast-paced healthcare...Remote workFull timeTemporary workPart timeShift work- ...USA, with a strong call center footprint and... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...ResponsibilitiesKey Responsibilities:Manage overall contact center... ...training, quality, and workforce management.Ensure...Remote work
MCI Careers
Savannah, GA5 days ago - ...SUMMARY The National Contact Center Supervisor is... ...development, and performance management of a team of Customer... ...representatives, including remote employees across... ...with CRM, telephony, workforce management, and customer... ...hours to support the 24/7 needs of a National Contact...Remote workFull timeWork experience placementWork at officeLocal areaShift workNight shift
- ...Maximus is seeking a Workforce Manager to lead forecasting, scheduling, and real-time monitoring for our Kentucky Health Benefits Exchange... ...+ years in workforce planning, strong analytics, and prior contact center leadership. A Bachelor's degree and a track record in...SuggestedHome office
MAXIMUS
Juneau, AK1 day ago - Titan Technologies is seeking a skilled Contact Center Manager based in Rockville, Maryland, responsible for leading a high-volume Service Desk... ...role requires overseeing operational functions, including workforce management and service performance. The ideal candidate...Suggested
$81k - $115.7k
...career development. Summary The Medi-Cal Contact Center Manager role requires a forward-thinking... ...service level requirement achievement, workforce management direction, and oversight etc... ...the Greater Sacramento area. Primarily remote with the ability to report onsite at 8...Remote workFull timeFlexible hours- ...accomplished VP of Call & Clinical Operations to direct a 24/7 clinical contact center and pharmacy operations. The role will steer strategic... ...compliance, and performance improvements across a 450+ remote workforce and licensed professionals. The leader will partner with...Remote work
Fuze Health Inc.
Yorktown, VA1 day ago $80k - $100k
...our operation runs through a contact center partner that handles a high... ...a Contact Center Operations Manager to own that vendor relationship... ...the day-to-day operation: workforce management, queue and... ...A track record of managing remote teams effectively: structured...Remote workFull timeContract workMonday to FridayDay shift- ...Training will be conducted on-camera for the initial period. Qualified applicants should have a high school diploma and 0–2 years of contact center experience. Availability for 24/7/365 coverage, including nights, weekends, and holidays, is required; a #J-18808-LjbffrRemote workWork from homeNight shift
ModivCare
United States1 day ago - ...ITCON Services seeks an experienced Project Manager to lead a large-scale federal contact center program in a remote setting. You will support planning, execution, and delivery under the Performance Work Statement, ensuring SLAs and KPIs are met while coordinating cross...Remote work
ITCON Services
United States3 days ago - ...Role - Contact Center Manager Remote for candidates based in any EU countries Freelance contract upto end of this year with a possibility of extension. We have a Freelance Contact Center Manager opportunity with a leading B2C organization. This is a fully remote contract...Remote workContract workFreelance
GCS Recruitment
New York, NY2 days ago - ...Zillow is looking for a Manager, WFM Command Center to lead a team focused on real-time operations. This... ...have significant experience in contact center operations, strong analytical... ...leadership capability. This position is remote, allowing you to work from anywhere...Remote work
Zillow
United States2 days ago $96k - $192k
...US Command Center ManagerCarrier Global Corporation,... ...world-class, inclusive workforce that puts the customer... ....The US Command Center Manager role is critical for both... ...days onsite and 2 days remote per weekKey ResponsibilitiesEngage... ...hiring process, please contact us at Carrier....Remote workMinimum wageContract workTemporary workWork experience placementLocal areaCarrier Global Corp
Kennesaw, GA1 day ago- ...for applicants located in the Phoenix metro area but is eligible for remote work for candidates outside of Phoenix area. Under the direction of the Director, Roadside Assistance, responsible for managing the U-Haul Roadside Assistance Program and departmental personnel...Remote workTemporary workLocal areaNight shift
U-Haul Co. of South Carolina
Phoenix, AZ1 day ago $82.55k - $149.23k
...Sector currently has an opening for a Contact Center Supervisor- Overnight . This is an exciting... ...The Military OneSource Program provides 24/7 support services for military members... .... This role: Leads, directs, and manages a team of call center agents while ensuring...Remote workFull timeWork at officeWorldwideNight shift- ...Kobie is seeking an experienced contact center manager to lead a Tier 1 operation serving multiple loyalty clients. You will translate strategic... ...ensure service excellence, and drive team performance in a remote-first, flexible environment. You will coach teams, optimize...Remote workFlexible hours
Kobie Marketing
Chicago, IL2 days ago $96k - $192k
...our world-class, inclusive workforce that puts the customer at the center of everything we do. For... ...a Data Center Service Manager with Carrier, you become... ...the hiring process, please contact us at Carrier.Recruiting@... ...SummaryLocation: Florida, US, Remote; CATNO: Carrier-Home...Remote workMinimum wageFull timeTemporary workLocal areaRelocation packageCarrier
Little Rock, AR4 days ago- ...Occasional Location: Hybrid (80% remote – 20% in person} Key... ...interviewing, hiring, performance management, coaching, and corrective... ...efficiency, service level, and workforce utilization. Prepares... ...maintains compliance across all contact center activities. Experience Required...Remote workFull timeLocal areaShift workWeekend work
BayCare Health System
Clearwater, FL9 hours ago - ...Description What you’ll do: You’ll run our contact center day-to-day. The programs, audits, and... ...insurance PTO and paid holidays Remote work for the right candidate A built... ..., or scheduling ~ Experience managing through supervisors or leads ~ Experience...Remote workFull timeSeasonal workShift workWeekend work
$80k - $100k
...Summary / Purpose: As an HR Service Center Manager will serve as a primary HR support resource... ..., will handle initial and escalated contacts from team members, managers, retirees,... ...managing and resolving HR matters. This is a remote position based in California, Chicago,...Remote workWork at officeLocal areaWork from homeMonday to FridayGrabJobs
Birmingham, AL2 days ago$25.39 - $40 per hour
...Fully Remote Lake Park Building Full time R188273 Job Description: The Contact Center Operations Supervisor is a leader of an operational... ..., and diversity. Manages team expenses, including labor... .... Experience with workforce management and performance...Remote workHourly payFull timeWork experience placementWork at officeMonday to FridayFlexible hoursShift workIntermountain Healthcare
Lansing, MI2 days ago- ...Call Center Management Position MCI is one of the fastest-growing tech-enabled... ..., and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies... ...personal excellence Directs workforce management activities and sets...Remote workFull timeTemporary workWork experience placementCasual workWork at officeLocal area
- ...Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling,... ...reporting to sustain service levels across contact channels. The role involves basic WFM... ...has several years in a contact center and hands-on WFM experience, with a focus...Remote work
Navitus
Washington DC4 days ago - ...Health Solutions is seeking a Specialist, Workforce Management to join our team. The WFM Specialist... ...needs. The ideal candidate has multiple years of contact center experience with WFM forecasting, scheduling, and reporting, and can work remotely as #J-18808-Ljbffr...Remote work
Navitus
Montpelier, VT4 days ago - ...Miratech is seeking an Operations Research Engineer to join the Workforce Management (WFM) product stream and build optimization capabilities for large-scale contact centers. You will apply operations research, mathematical optimization, and algorithm design to enable...Remote work
Miratech
United States3 days ago - ...Summary The Supervisor - Workforce Optimization is... ...leading a team of Workforce Management agents focused on real... ...of experience in call center workforce management... ...Experience with contact center reporting and advanced... ...Work Environment Remote / Work-from-Home...Remote workWork at officeWork from homeHome officeMonday to Friday
CXCENTRODECONTACTO
Pennsylvania8 hours ago - ...Miratech is seeking an Operations Research Engineer to join the Workforce Management product stream and build optimization capabilities for large-scale contact centers. You will apply operations research, mathematical optimization, and algorithm design to transform business...Remote work
MIRATECH
Houston, TX1 day ago - ...Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and reporting to uphold service... ...queues. A strong data background and experience in contact centers are essential. The incumbent will contribute to forecasting...Remote work
Navitus
United States5 days ago $103.88k - $155.81k
...Location: Business Service Center Department: 1007110 WORKFORCE DEVELOPMENT - EH SS Job... ...Workforce Development Manager will use workforce data to... ...Qualifications: FTE: 1 Possible Remote/Hybrid Option: Remote... ...your benefit summary or contact our HR Service Center at...Remote workFull timeApprenticeshipInternshipWork from homeFlexible hoursShift workWeekend work- ...Maximus is seeking an Analyst - Workforce Services to help optimize contact center performance through forecasting, scheduling, real-time monitoring, and... ...strong analytical skills, experience with workforce management tools (Amazon Connect or similar), and the ability to...Remote work
MAXIMUS
Olympia, WA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote 24/7 Contact Center Workforce Manager. Be the first to apply!
Related searches
- data center facility manager United States
- data center operations manager United States
- service center manager United States
- operations center manager United States
- assistant center manager United States
- data center project manager United States
- center quality manager United States
- senior center manager United States
- contact center manager United States
- network operations center manager United States