Enterprise Solutions Engineer (pre-sales)

Job Description

Job Description

Team: Sales / Solution Engineering

Mindset: Own the technical win.

Nametag is a category leader in identity verification, security, and account protection. We sell into security-conscious enterprises with complex environments, and high technical standards. Our Solutions Engineers are trusted technical partners to both customers and Account Executives—and are accountable for proving value, not just explaining it.

We value intellectual curiosity, collaboration, and a strong sense of responsibility in protecting enterprise security.

We're hiring an Enterprise Solutions Engineer to own the technical motion in complex enterprise deal cycles. This role partners directly with Account Executives to drive new business and expansion, assisting with discovery, shaping technical strategy, and running proofs-of-concept that align to the buyer's security, identity, and implementation criteria.

This is not a demo jockey role. You are responsible for the technical win—from first technical conversation through POC success and into a clean, confident handoff to post-sales. You'll stay engaged through implementation to ensure what was sold is what gets delivered, on time and against the buyer's stated objectives.

• Partner closely with Account Executives to drive the technical validation for enterprise new business and expansion opportunities.
• Lead deep technical discovery to understand customer identity architecture, security posture, and success criteria.
• Own and execute enterprise-grade demos and proof-of-concept, clearly tied to documented success criteria reflecting customer requirements around relevant use cases,, risk factors, and decision criteria.
• Articulate Nametag's value in the context of IAM, authentication flows, and account protection—not just product features.
• Serve as the primary technical adviser during the sales cycle, building trust with security, IT, and identity stakeholders.
• Define clear technical success criteria and acceptance standards for each deal.
• Own the handover to post-sales, ensuring Solutions Engineering, Customer Success, and Technical Customer Engineering teams have full context.
• Provide continuity and technical oversight during implementation to ensure onboarding stays aligned with what was sold and agreed.
• Surface product gaps, competitive insights, and recurring objections to Product and Leadership.
• Support renewals and expansions as necessary by re-engaging on architecture changes, new use cases, integration opportunities, and evolving security requirements.

• Identity and access management platforms: Okta, Microsoft Entra ID (Azure AD), Auth0, Ping, Duo
• Authentication and federation standards: SAML, OIDC, OAuth, SSO, MFA
• Enterprise IT and workflow systems: ServiceNow, custom internal platforms
• REST APIs, webhooks, and modern SaaS architectures
• Cloud environments and enterprise security tooling
• Customer demo, POC, and evaluation environments

Work Authorization (Required): Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. This is a firm requirement. The technical qualifications below are guidelines.

• 5+ years experience in Pre-sales Solutions Engineering, Sales Engineering, or Technical Consulting in B2B SaaS.
• Strong background in IAM, cybersecurity, or enterprise infrastructure.
• Hands-on experience with SAML SSO, identity federation, and enterprise authentication flows.
• Proven track record running successful enterprise POCs and technical evaluations.
• Comfortable engaging with senior technical buyers (Security, IAM, IT Architecture).
• Strong written and verbal communication skills—able to explain complex systems clearly and credibly.
• Bonus: Experience supporting post-sale implementations or working closely with Customer Success teams.

• You take personal ownership of the technical win.
• You think demos should prove outcomes, not just show features.
• You're comfortable pushing back when a POC is poorly scoped or misaligned.
• You care deeply about clean handoffs and long-term customer success.
• You enjoy complex environments where trust, clarity, and execution matter.

You'll work on high-impact enterprise deals where technical credibility is decisive. You'll partner closely with Sales, Product, and Customer Success leadership, influence how we sell and onboard at scale, and help define Nametag's technical reputation in the market.

At Nametag, we believe trust starts with how we treat each other. We're a remote-first team that values autonomy, inclusivity, and collaboration, with regular in-person time to stay connected and innovate together.

• Remote-first: Work from anywhere in the US. Our team spans Seattle, San Francisco, Ann Arbor, Denver, New York City, and beyond.
• Off-sites: We bring the team together once per quarter for in-person collaboration, often off-site in new places.
• Flexible schedules: Work in your own time zone; we align key meetings across a shared window.

• Competitive salary at $225,000 OTE with a 77/23 split
• Meaningful equity ownership
• Comprehensive health benefits (medical, dental, vision)
• Flexible paid time off
• Quarterly team off-sites and travel support
• New computer hardware and equipment
• An inclusive environment where your voice has impact and your work drives change